Customer Service Data Entry
Resume:
A B O U T M E
CRYSTAL LASSITER
ASST-OFFICE OPERATIONS
OBJECTIVE
Dedicated individual looking to hold a Medical Receptionist positon. Excellent at data entry, documentation, and oral communication, as well as possess other administrative and clerical skills necessary to foster a thriving environment.
EXPERIENCE
ASST-OFFICE OPERATIONS -ASCENSION
(2021-Current)
Greeting patients and families upon arrival to insure a smooth beginning to their visit. I provide patients with support and guidance as needed. I update pt. demographics and register pt. per needed.
Provide pt. with new pt. paperwork and intake forms
Insurance Verification
1.Availity
2.Tricare
3.Humana
4.UHC
5.Medicaid
Process payments and copays
Scheduling
Use of Multi-phone line system
MEDICAL RECEPIONIST- CARDIOLOGY CONSULTANTS
(2016-2021t)
Greeting patients and families upon arrival to insure a smooth beginning to their visit. I provide patients with support and guidance as needed. I update pt. demographics and register pt. per needed.
Provide pt. with new pt. paperwork and intake forms
Insurance Verification
6.Availity
7.Tricare
8.Humana
9.UHC
10.Medicaid
Process payments and copays
Scheduling
Use of Multi-phone line system
CUSTOMER SERVICE LEAD-WALMART
(2012-2016)
Directing and overseeing team members, resolving customer’s questions and compliments. Communicating with team members about daily goals, providing inspiration and motivation to all team members and customers.
Inventory intake
Money management
Team engagment
Training of new employees and updates
ASSISTANT MANAGER-SUBWAY
(2007-2012)
Assisting general manager with running shifts, making schedules, hiring process and food prep. In this position it gave me opportunity to learn and teach those around me.
Catering services
Food prep
Inventory stock and data entry
Credit,Debit and cash transactions
With 15+ years of customer service I am dedicated to giving the best experience possible. Integrity, respect and empathy for others keeps me motivated. I am adaptable, skilled, knowledgeable and professional. I take what I learn from experiences and put it towards my work and use it to help those around me.
C O N T A C T
*************@*****.***
Pensacola, FL
E D U C A T I O N
TATE HIGH SCHOOL
1997-2001
HIGH SCHOOL DIPLOMA
SKILLS
Microsoft Word
Power Point
Microsoft Excel
Team Building
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