Modesta Colon

Customer Service Professional with Leadership and Relationship – Building Capabilities

Columbia, SC 29229, adzmms@r.postjobfree.com, 803-***-****

Offering strong, Office/customer support within a general business. Diligent, detail-oriented, knowledgeable of all office functions. Excellent written and verbal communication skills, with an eye for detail.

Proficient in Microsoft applications of Word, Excel, and typing speed a 45 wpm.

Authorized to work in the US for any employer.

Work Experience

Administrative Assistant

The Original Blue Ribbon Taxi Corporation – Columbia, SC

April 2023 to July 2023

Assists the President with high-level administrative and professional support.

Perform routine clerical tasks, such as mailing, copying, faxing, filing, and scanning.

Handled sensitive information in a confidential manner.

School Bus Monitor

The West Orange Board of Education– West Orange, NJ

September 2018 to October 2020

Deep knowledge of policy and procedures of District’s Transportation Department,

Caringly managed children with special needs.

Picked up and dropped off daily 14 students at their assigned stops on route.

School Bus Monitor

Mercy Us Bus Company – Orange, NJ

September 2016 – to October 2018

Maintained order and discipline by abiding by the established safety rules for the bus.

Assisted children in crossing heavily trafficked roadways and highways.

Prepared assigned seating charts to keep smaller children in front for closer supervision.

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Assistant Manager

K & M Security Rescue 911 – Newark, NJ

July 2014 to August 2016

Assisted individuals applying to obtain their New Jersey State License to become a

Security Officer

Handled 50 inbound calls daily and 40 outbound calls in Recruiting for Placement

Assistance.

Maintained and updated filing, inventory, mailing, and database systems, either

manually or using a computer.

Skills

Customer Service Management, Strong commitment to always performing and producing at the highest level of quality. (10 + years)

Typing (45 corrected words per minute)

Spanish – fluent (reading and writing)

Education

High School Diploma

Escuela International Sampredrana, Honduras, Central America

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