Customer Service Administrative Assistant

LINDA V. FUCCI

203-***-**** - *****.*****@***.*** - Trumbull,CT 06611

PROFESSIONAL SUMMARY

Competent Customer Service professional with knowledge of oil/propane operations. Excellent organizational skills that have proven multitasking ability. Capable of resolving customer concerns, while maintaining customer satisfaction for business profitability. Very dedicated and self-motivated. WORK HISTORY

August 2020 to RURAL FUEL / Customer Service Representative July 2023

Trumbull, CT o Customer Retention Associate

o Collections Associate

o Administrative Assistant for equipment sales

o Coordinated daily delivery ticket posting

October 2000 to SANTA FUEL / Sales

April 2020

Bridgeport, CT o Manager, Customer Service Representatives o Manager, Chimney Maintenance Department

o Manager, Environmental Department

June, 1985 to ROYAL FUEL / Owner/Administrator

October 2000

Trumbull, CT

SKILLS

o Proficiency in CRM, Cargas, o Extensive product knowledge Word, Destwin software o Collaborative problem-solving o Strong communication o Effective time management EDUCATION

Bridgeport High School Diploma Central High School

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