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Case Manager Customer Service

Location:
New Braunfels, TX
Posted:
September 11, 2023

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Resume:

Howard Mitchell Alperin, M.S., B.A. & Bilingual (Spanish)

210-***-****(c) adzmkd@r.postjobfree.com

Professional Experience:

Business Developer/Event Organizer for Leasing, Membership, Health Insurance, Education, Advertising-9 years total from Nevada, Ecuador and Texas.

Certified Teacher/Non-Profit Programmer/Proposal & Brochure Developer-7 years total, 6 years in Texas, 1 in California.

Community Liaison/Social Worker/Job Trainer/Counselor/Juvenile Probation Officer-13 years total, 5 years in Texas, 5 in California, 3 in Nevada.

Operations & Logistics Coordinator/Technical Writer/Case Manager-5 years in Texas for Unaccompanied Children and Refugee Resettlement services.

Capabilities:

Public Speaking-Set Initiatives, introduce self and share information.

Customer Service-Seek to provide the best standards and practices.

Follow policies and procedures-Listen to what is being asked.

Write detailed proposals-Include costs, analysis, and return on investment.

Understand products and follow up to learn more-Share relevant knowledge.

Accomplishments:

Sales leader who knows how to offer suitable items to accompany purchases.

Bilingual speaker who flourishes with Spanish speaking customers.

Communicate genuinely with all people and resolve issues with sound principles.

Encourage participation in branding awareness and marketing tools for strategic, innovative purposes.

Team Player sacrificing self for the betterment of all and adhere to the vision and mission of the organization.

Military-US Army Combat Veteran – Public Affairs specialist. Deployed as a Journalist and Photo-Journalist in Iraq at Camp Liberty for one year.

Volunteer Activity-Delivered meals to sick and disabled people, Habitat for Humanity projects, Lead Organizer on Walks for Alzheimer’s Research, and Youth Engagement Coordinator for after school projects.

Job History:

Business Developer/Event Organizer-

Sunrise Mall in Corpus Christi, Texas

Better Business Bureau in Corpus Christi/San Antonio, Texas

Career Point College in San Antonio, Texas

Combined Insurance & Aflac Supplemental Insurance-Licensed in Texas

Citadel Communications radio advertising in Nevada

Independent Operator of Mobile and Static Advertising signs in Ecuador

Certified Teacher/Non-Profit Programmer/Proposal & Brochure Developer -

Oakland Unified School District in California

Seguin Independent School District in Texas

North East Independent School District in Texas

Fort Stockton Independent School District in Texas

San Antonio School for Inquiry and Creativity in Texas

Community Liaison/Social Worker/Job Trainer/Counselor/Probation Officer-

City of San Francisco Juvenile Probation Department in California

Sierra Nevada Job Corps in Stead, Nevada

Gary Job Corps in San Marcos, Nevada

State of Texas/Texas Juvenile Justice Department in San Antonio

Operations & Logistics Coordinator/Technical Writer/Case Manager-

Various Government Contractors for Temporary work-2014, 2016, 2017, 2020, 2022 during Type I Humanitarian crisis for surges of Unaccompanied Children crossing over the Southern border.

Author of two books available on Amazon:

The Youth Whisperer Handbook: 18 Applications to Improve Behaviors in Young People

The Politics of Americanizing Soccer: My 10 Years Blogging for Change to the World’s Game

*I, Howard Alperin, attest to the fact that there are no exaggerations or embellishments on this Resume. All is true and forthright.



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