Customer Service Security Officer
Resume:
Charisa Mason
Milledgeville, GA *****
*******.****@*****.***
Work Experience
Sales Advocate
Retail Investment Group - Milledgeville, GA
June 2020 to Present
My job involves activating phones, handling customers complaints, and operating cash register. Doordash Driver
DoorDash - Milledgeville, GA
April 2020 to Present
I pick up orders that customers placed and deliver the orders to the customer home or work. Security Officer
Allied Universal Security Services, Systems and Solutions - Greensboro, GA May 2019 to July 2020
My job involves monitoring homeowners property and enforce the law at Reynolds. Correctional Officer
Riverbend Correctional Rehabilitation Facility - Milledgeville, GA July 2016 to April 2018
My job includes monitoring inmates.
Packer/Picker
Perfume Factory - Sparta, GA
May 2016 to August 2016
My job includes packing bottles.
Cashier/Customer Service
Roses Express Discount Store - Milledgeville, GA
March 2016 to July 2016
At this job I unloaded the truck, stock shelves, operate cash register, and tag and label clothing. Merchandiser
Merchandising Solutions Group
July 2015 to December 2015
My job includes traveling to different states and setting up fixtures in new stores and coolers. Education
Bachelor's in Social and Criminal Justice
Ashford University - San Diego, CA
June 2018 to Present
High school diploma
Baldwin High School - Milledgeville, GA
August 2008 to May 2012
High school diploma
Skills
• Law Enforcement
• Sales
• Security
• Microsoft Office
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• Customer Service
• Cash Handling
• Food Service
• Home Care
• Restaurant Experience
• Retail Sales
• Sales Experience
• Time Management
• Warehouse Experience
• Troubleshooting
• Computer Skills
• Cleaning Experience
• Merchandising
• Writing Skills
• Delivery Driver Experience
Certifications and Licenses
Post Certified
August 2016 to October 2019
I received this certification while working at the prison. Security Officer
2020 to Present
I am certified in the state of Georgia to work as a security officer. First Aid Certification
First Aid Certification
CPR Certification
Assessments
Attention to detail: Inventory — Highly Proficient February 2020
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Highly Proficient
Customer service — Expert
May 2020
Identifying and resolving common customer issues
Full results: Expert
Customer service fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Sales skills — Completed
November 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Delivery driver — Familiar
November 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Work style: Reliability — Familiar
November 2020
Tendency to be dependable and come to work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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