Executive Assistant Customer Service

*** ********* *****

Myrtle Beach, SC *****

Phone 401-***-****

E-mail *****.********@*****.***

Janet Sawyer

Professional Summary

Detail - oriented and efficient Executive Assistant with experience enhancing executive productivity and improving business operations for multiple senior leaders fully remote. Serve as a business partner to executive leaders ensuring they prepared for daily duties. Exceeds expectations to maximize group performance and oversees efficient calendars. Operates well with minimal supervision to meet demanding objectives

Professional experience

November 2003 – Current CVS Health Corp-Woonsocket, RI

Executive Assistant – Anna Umberto, VP Enterprise Procurement

Concur and Egencia experience

Support department of 200

Complex calendar management

TEAMS calling, TEAMS Messaging/video communication

Ariba Spend Management/Supplies/Personal Technology

Manage monthly reconciliation of Bank of America for VP P-Card

Create all IT Central tickets for 200 colleague EP Team

Publish Heartbeat Procurement Page

Manage all Iron Mountain retention

Manage all Procurement policies- Updates/Annual Renewals

Coordinate meetings and luncheons within and outside of dept

Coordinate building events

Responsible for incoming/outgoing physical mail

Years of experience at operations working fully remote

June 2003 - August 2003 Endius, Inc.-Plainville, MA - Temp job

Coordinator / Surgery Administration

Coordinator/Scheduler for Surgeon Trainings

Schedule surgeons air travel and hotel accommodations

Prepared meetings/luncheon/dinner arrangements

December 1987 to 2002 - Jardine Associate – West Warwick, RI

Sales Administrator

Coordinate Flights, Hotel Accommodations, and Dinner Meetings for all Major College Shows and National Sales Meetings

Direct Administrator for Barnes & Noble Bookstores

Direct Administrator for Follett Higher Education Group

Direct Administrator for College Bookstores of America

Provide feedback to President regarding new product ideas

Implementation of College Licensing Programs and artwork

Handled all checks deposits and entries as well as coordinating monthly commissions for our National Sales Force

Customer Service for the College Market, which included working with a diverse group of vendors

Education

Graduated from Lincoln High School, Lincoln RI ~ Business Program

R.I. College-Human Resources

CCRI – Office Administration – Business Program

Computer Application Training Center – Microsoft Word & Excel Courses

Computer Skills

EDI, Current Microsoft Office, Word, Excel, Access, Outlook, Internet and Custom Database Programs such, Ariba, Workbrain, IT Central platform and Tririga management

Volunteer experience

Hobbies

Dance teacher at local dance school. Receptionist at a private high school. Co-lead small Christian groups

Biking, swimming, and golfing

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