Business Development General Manager
Resume:
Nikita Davis
Fort Worth, TX *****
*************@*****.***
Customer-oriented General Manager with 12 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments.
Meticulous leader and strategic planner with comprehensive managerial acumen. Authorized to work in the US for any employer
Work Experience
General Manager
McDonald’s - Haughton, LA
June 2008 to May 2022
Trained over 50 employees on business principles, best practices, protocol and system usage. Managed shrink processes and inventory levels for corrective action planning to save costs. Managed and improved requirements, gaps analysis, training and development and new program rollout resulting .
Oversaw all corporate communications to streamline data and information sharing initiatives. Built and maintained loyal, long-term customer relationships through effective account management. Designed sales and service strategies to improve revenue and retention. Tracked monthly sales to generate reports for business development planning. Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Directed successful turnaround by eliminating over negative numbers in debt within one quarter. Trained, managed and motivated employees to promote professional skill development. Education
High school diploma or GED
Skills
• Policy/program development
Performance improvements
Supervision and training
Cross-functional team management
• Payroll
• Labor Cost Analysis
• Banking
• Recruiting
• Business Development
• Budgeting
• Operations Management
• Purchasing
• Management
• Profit & Loss
• Inventory Control
• Strategic Planning
• Sales Management
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