Solution Design Automation Anywhere
Resume:
Sanobar Khan
Date of birth: **/**/**** Nationality: Pakistani Gender: Male
Phone number: +92-312******* (Mobile) Email address: *********************@*****.*** LinkedIn:
https://www.linkedin.com/in/sanober-khan-mandokhail/ Whatsapp Messenger: +923*********
Address: House no 17, Street 5, Umer Block, Khayaban-e-Faiz, H-13/3, 42000, Islamabad, Pakistan (Home)
01/10/2020 – CURRENT Islamabad, Pakistan
AUTOMATION ENGINEER MERCURIAL MINDS
• 27
05 Python 27
05 Autosphere 27
05 Design and Development
• 27
05 Implementation and Deployment 27
05 UiPath 27
05 Automation anywhere
• 27
05 Machine learning 27
05 Deep learning 27
05 C++
• 27
05 Java 27
05 MySQL 27
05Apache Spark
• 27
05 Process Automation Assessment 27
05 VBScript 27
05 Testing
01/07/2019 – 22/02/2022 Islamabad, Pakistan
MASTER IN COMPUTER SCIENCE Iqra University
• Gold medalist
Website https://iuisl.iqra.edu.pk Field of study Information and Communication Technologies Final grade 3.61 Thesis Parallel and Distributed Framework for Heart Disease Diagnosis Using Deep Learning 01/07/2015 – 29/07/2015 Islamabad, Pakistan
BS IN COMPUTER SCIENCE International Islamic University Website https://www.iiu.edu.pk
Field of study Information and Communication Technologies (ICTs) not further defined Final grade 3.31 Thesis Attrition Detection System
Mother tongue(s): PASHTO
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken
production
Spoken
interaction
ENGLISH B1 B1 B1 A2 B1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user WORK EXPERIENCE
EDUCATION AND TRAINING
LANGUAGE SKILLS
09/07/2023 – CURRENT
Automation Anywhere Certified Essentials RPA Professional (Automation 360) - 2023 Automation Anywhere Issued on Jul 2023
Credential ID AAESS-A360 78296261
05/08/2022 – CURRENT
Automation Anywhere Advanced RPA Professional
Issued by Automation Anywhere on Aug 2022
Credential ID d4b8a4aa-fc33-43cb-b420-90845d3712bf 25/12/2021 – CURRENT
Automation Developer Level II
Issued by Robocorp on Dec 2021
20/12/2021 – CURRENT
RPA Developer Foundation
Issued by UiPath on 12/20/2021
22/03/2022
Gold Medal – Iqra University Secured Gold medal in my Masters. 07/03/2020 – 11/06/2021
Parallel and Distributed Framework for Heart Disease Diagnosis Using Deep Learning I used Parallel and Distributed Framework for Heart Disease Diagnosis Using Deep Learning techniques to predict the Heart daises. I used python, Deep learning, apache spark and parallel processing to develop the projects. Roles and Responsibilities:
. Data Analysis
. Data Preparation
. Feature selection
. Prediction Module : (Python)
01/02/2020 – 04/2020
Jubilee Life Insurance Finance Use Case In this project, the bot logs into the portal, retrieves case numbers, and performs validation before submitting them to the Oracle system for processing by the relevant team.
Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
01/04/2020 – 31/05/2020
Khaadi Finance use case
In this project, the bot monitors a directory for new files, reads data from an Excel file, logs into the Microsoft 365 portal, checks for fabrics, adds missing fabrics to the appropriate category, and updates specific parameters on the portal.
Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
10/01/2018 – 02/03/2019
Atrrition Detection System This was my machine learning project where I trained several models on telecom data using Python to predict customer churn, along with a brief data analysis component. ADDITIONAL INFORMATION
CERTIFICATIONS
HONOURS AND AWARDS
PROJECTS
Roles and responsibilities:
. Data Analysis
. Data Preparation
. Feature selection
. Prediction Module : (Python)
06/06/2020 – 31/10/2020
Ajman Free Zone (UAE)- Visa Reconciliation In this project, the bot validates customer details and passport information from images, cross-referencing them with portal records and routing cases to the appropriate team if validation fails.
Roles and Responsibilities:
·Automation Script (Automation Anywhere)
·Solution Design Documentation
·Deployment on production
01/01/2021 – 31/08/2021
Telenor Microfinance Bank - Complaint management Use case In this project, the bot monitors emails with a specific subject, checks for service disruptions, investigates the issues on portals, assigns problems to the relevant team, follows up on created tickets until resolution, and communicates with team members via WhatsApp and phone calls using recorded messages for each issue. Roles and Responsibilities:
. Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
·Hyper Care
01/08/2021 – 31/08/2021
Telenor Microfinance Bank - Night Shift Activities In this project, the bot triggers at 12 AM, queries the database for necessary data, performs validation, prepares multiple Excel files, and sends them to the respective teams via email.
Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
01/06/2020 – 31/07/2020
CCL Pharma - Administration Use case In this project bot has to trigger on email with specific subject. Bot read the email and download the attached file. Bot will then do some excel manipulation on the file and then send back the concerned team
Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
06/10/2020 – 17/02/2021
Food panda - SIM Connectivity Issue In this project, the bot logs into the Salesforce portal, processes cases related to connectivity issues in the table, validates predefined parameters for each case, and then logs into another portal to perform mobile restarts via an emulator. Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
03/10/2022 – 28/12/2022
PTCL - VAS Activation-Deactivation In this project, the attended bot is triggered by an agent with a Service ID. The bot checks and manages PSTN services on the CRM portal based on the agent's selections to create an order.
Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
·Hyper Care
07/10/2022 – 11/04/2023
PTCL - 4G Package Change In this project, an attended bot is triggered by an agent using a Service ID. The bot logs into the CRM portal, checks available services for the Service ID, displays selectable packages, and allows the agent to choose. The bot then activates the chosen package and creates a Quick Kill SR (Service Request).
Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
13/10/2022 – 16/02/2023
PTCL - OTT Screen unbind In this project, an attended bot is triggered by an agent with a Service ID. The bot logs into the CRM portal to verify services linked to the Service ID. It then accesses the SLCS portal to check OTT screen statuses and unbind any screens associated with the Service ID. Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
17/10/2022 – 19/04/2023
PTCL - Safe Custody In this project, an attended bot, triggered by an agent using a Service ID, verifies and applies safe custody on the CRM and CBS portals after necessary checks. Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
02/05/2022 – 06/06/2022
Jazz - Billing use case In this project, the bot triggers on emails with a specific subject, downloads attachments, extracts LESCO numbers from Excel files, retrieves billing information from the LESCO web portal, updates the Excel file, and sends it back to the original sender for each record processed. Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
·Hyper Care
18/10/2022 – 30/06/2023
PTCL - Fast Path Activation In this project, the bot runs on a schedule, processes "fast path on/off" Service Requests from the CRM, adjusts port numbers in Nokia AMS desktop app, and for ZTE devices, modifies the ZTE NMS desktop app accordingly before closing the SR. Roles and Responsibilities:
·Automation Script - (Python and RPA Framework)
·Solution Design Documentation
·Deployment on production
Muhammad Khan Project Manager
Email ********.****@**************.*** Phone +92-321******* Muneeb Tabassum Team Lead
Email ******.********@**************.*** Phone +92-313******* RECOMMENDATIONS
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