Administrative Support Customer Service
Resume:
Diana Chavez
Clear-thinking and effective professional with extensive experience in providing administrative support to busy attorneys and paralegals. Adept at calendar management, court filings, document preparation and client interactions. Proven ability to handle multiple tasks and prioritize activities to ensure timely case preparation. Focused professional skilled in providing administrative support to attorneys and legal offices. Experienced in managing complex scheduling, drafting legal documents, and providing superior customer service. Adept at leveraging advanced technology to streamline processes and multitask in a fast-paced environment.
443 Maine Ave
Long Beach, CA 90802
*.**********@*****.***
EXPERIENCE
Lee Law Group, San Diego, CA — Legal Secretary
March 2019- May 2020
● Processed payments from clients in an accurate and timely fashion.
● Drafted legal correspondence and managed the preparation of court filings.
● Scheduled depositions, hearings, mediations, trials, meetings with clients and witnesses.
● Prepared deposition summaries and trial notebooks for use in court proceedings.
● Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars Law Office of Jonathan D. Winters, Long Beach, CA —Legal Secretary
January 2018- March 2019
● Performed administrative duties related to the processing of Workers' Compensation claims including filing, photocopying, scanning and faxing documents.
● Attended hearings or depositions when required by company policy or court order.
● Drafted correspondence regarding claim status and decisions in compliance with applicable regulations.
● Developed working relationships with external stakeholders such as healthcare providers, attorneys, adjusters., in support of successful claim resolution.
● Analyzed medical reports, wage statements, and other documents to determine compensability of claims.
● Maintained accurate records of all claim activity in the computer system.
Law Offices of Alexander Solhi, Long Beach, CA — Calendar Clerk February 2016-January 2018
● Ensured appropriate resources were available for each activity listed on the calendar.
● Performed data entry tasks related to calendar items such as dates, times, locations.
● Managed multiple calendars with overlapping timelines while ensuring accuracy and completeness of information.
● Responded promptly to requests from executives regarding schedule changes or conflicts.
● Interacted with clients via phone or email to answer questions about scheduled events.
● Resolved any conflicting appointments or scheduling issues in a timely manner.
SKILLS
MS Office, EAMS, and PACER
Proficiency
Document Preparation
Case Management
Exceptional Communication
Skills
Administrative Support
EDUCATION
El Camino College,
Torrance, CA — Business
Currently Enrolled
LANGUAGES
Spanish
● Scheduled depositions, trials, and court hearings.
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