LL Lisa Lee

Richmond, CA ***** 510-***-****

adzm2o@r.postjobfree.com

WORK HISTORY CAP 1 ASSOCIATE 07/2021 to CURRENT

Walmart Richmond, CA

Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise. Stocked designated items on shelves, end caps and displays. Greeted customers and directed to requested products. Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Coordinated efficient organization, palletizing and transportation of completed packages.

CUSTOMER SERVICE MANAGER 01/2007 to 07/2021

Walmart Richmond, CA

Resolved customer complaints while prioritizing customer satisfaction Supervised employees aandregister floor to maintain an easy flow Quickly and accurately counted drawers at start and end of each shift. Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Helped customers complete purchases and locate items Assisted customers with returns, refunds and resolving transaction issues. Distribute Cash when needed by cashiers

CUSTOMER SERVICE MANAGER 04/2003 to 11/2007

Big Lots San Pablo, CA

Help customer with returns and purchases

Help other employees on cashier floor

Open/Close the store when needed

OPTICAL LAB TECHNICIAN 07/2000 to 03/2003

Kaiser Permanente Richmond, CA

Used specialized tools to repair and adjust eyeglasses. Prepared, sterilized and maintained ophthalmic instruments and equipment.

Assembled eyeglass frames and lenses.

Cleaned finished lenses and eyeglasses using cloths and solvents. Shaped lenses appropriately for insertion into frames. Demonstrated respect, friendliness and willingness to help wherever needed.

SKILLS Merchandising and Display

Rotate Stock

Production Lines

Customer Service

Cash Register Operations

Maintaining Clean Work Areas

Pallet Jacks

Process Payments

EDUCATION High School Dipolma

Richmond High School, Richmond, CA

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