Certified phlebotomist with *+ years of experience in venipuncture blood collection, seeking to establish a responsible though challenging position as a phlebotomist and it is my goal to apply my vast knowledge and experience in a facility where growth and opportunities are constantly offered.

Education:

Pima Community College Desert Vista Campus (phlebotomy cert)-September 7th, 2017-April 2018;

● Phlebotomy Certification

● Internship of 80 hours at Davis-Monthan Air Force Base

● 180 venipunctures

● 300 tubes processed

Pima Community College East Campus 2016;

● 1 semester of English/literature course

● 1 semester of Algebra

● Half semester of Biology

Sahuaro High School 2012-2016;

● CPR certified in Sports Medicine course

● Graduated with Diploma

Employment History:

Dominion Diagnostics (Phlebotomist) March 15, 2019-August 1, 2022: Phlebotomist at a psychiatric/methadone clinic called Cope Community Services for members who struggle with narcotics and substance abuse and my duties are:

●Perform blood collection through venipuncture and capillary techniques

●Spin blood collection through centrifuge

●Collect urine for drug screening, alcohol testing and pregnancy testing

●Perform accurate data entry of patient information

●Prepare all collected urine specimens with correct labeling to be picked up for testing and transport

●Provide superior care to all patients by explaining specimen collection process while displaying genuine care and empathy

●Safely transport blood to UPS and document the receipts

Block Advisors (Receptionist) December 2018-March 2019 (seasonal); Worked as a seasonal receptionist with strong customer service and multitasking abilities. My in office duties were:

●Greeting clients, answering the phone and maintaining a clean work space.

●Assisted in scheduling or canceling appointments, matching clients with tax advisors

●Taking messages and leaving messages in regards to patients appointments

●Inventory

Davis-Monthan air force base (Phlebotomist) May 29, 2018- August 13, 2018 (contract

ended); Certified phlebotomist equipped to collect specimens from all ages and the duties I performed:

●Collect blood, urine, fecal and any other bodily fluids for an average of 30+ patients per day, safely dispose of blood or any other biohazard materials and prepare all required paperwork and documentation

●Venipuncture blood collection samples using vacutainer tubes, tourniquets,butterfly needles, straight needles

●Pku’s (Capillaries) used on newborns

●Collected specimen for drug and STD testing

●Answer the phone and schedule patient appointments

●Made sure to make a detailed list of inventory for my supervisor to order supplies when needed

Agero (customer service representative) July 11th 2016 – March 24, 2018; A call center for State Farm insurance where my duties were:

●Managed customer calls effectively and efficiently in a complex, fast paced and challenging call center environment

●Analyzed my call volume and call time to monitor customer service representative performance and productivity

●Google maps equipped for locating vehicles in all states of America

●Collect the customers information, locate where they are and dispatch whatever services were necessary

●Handled over the phone payments

Chuck E. Cheese (hostess and cashier) - October 2015- June 2016: Part time job as a cashier and party hostess and my duties were:

●Operate the cash register, merch, answer the phone and looking after kid check making sure that everyone who came together gets the same number stamped on their arm to match when they leave together

●Set up, clean up and organize party room in between parties

●Maintain order and control for duration of parties

●Check in guests and verify details of parties

●Retrieve and serve food, beverages and cake with all the proper utensils in a scheduled manner

●Work well with entire facility team to ensure parties meet and exceed guide expectations

●Respond quickly to any of my guests requests with excellent customer service

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