Megan Scott

Farmington Hills, MI *****

adzlv5@r.postjobfree.com

+1-248-***-****

Seeking a creative & professional position within an influential organization that will challenge & work to inspire innovative methods to communicate strategically within a diverse community. Work Experience

Customer Service Specialist

CAC Advisor (General Motors)Teleperformance - United States August 2022 to Present

General Motors - CAC Customer Advisor & Case Manager Project Assistant

Accountemps and OfficeTeam - Detroit, MI

September 2016 to July 2022

(5 years 11 months) · Greater Detroit Area

Long Term placement for high level support for top clients such as; Bedrock Detroit, Detroit Institute of the Arts, The International Auto Show, GHA Designs, STEM Women of Color, Dominos, EWIE Corporation and more.

Client Advocate

Rocket Mortgage - Detroit, MI

August 2020 to May 2022

High Volume Inbound & Outbound

Mortgage Operations Support & Client Experience

Client Experience Ambassador

Bedrock Detroit - Detroit, MI

October 2019 to June 2020

High Volume inbound & Outbound Tenant Garage Support via Command Center Education

Bachelor of Arts in Organizational Communication, Creative Writing Western Michigan University - Kalamazoo, MI

August 2010 to May 2015

High school diploma

Harrison High School - Farmington Hills, MI

August 2006 to June 2010

Skills

• Top Skills

• See all Mailing List Management

• Reception

• Legal Assistance

• Administrative Assistance

• Customer Service

• Creative Writing

• Social Media

• Account Management

• Content Management

• Data Entry Accomplishments

• See all 4 Certifications

• Case Management

• Content Management Systems

• Content Development

• Communication skills

• Data entry

• Phone etiquette

• Proofreading

• Email Marketing

Contact this candidate