Customer Service Data Entry

REBECCA GENNETTE

818-***-**** - adzluq@r.postjobfree.com

SUMMARY

Thirteen years work experience, varying from administrative, guest services, sales, and makeup application. Seasoned in people friendly environments and a fast paced workplace.

. WORK EXPERIENCE

BLACK ANGUS: HOSTESS/SERVER

● 44690 Valley Central Way Lancaster CA 93534 – SEPTEMBER 2019 – MARCH 2021

● Greet guests upon arrival, take reservations, answer any initial questions, and track occupancy.

●Answer phone calls, address online/phone orders, relay information on restaurant services, and assist servers

● Cater to guests seating preferences, and assure that servers receive the right number of patrons per work area.

DILLARDS: COSMETICS SALES ASSOCIATE

●PALMDALE, CA – NOVEMBER 2018 – JUNE 2019

●Build connections with clientele to discover product needs, sell merchandise, and acquire the most current knowledge of products on the market

●Promote cosmetics using demonstration through application techniques giving in person tutorials

● Make follow up contact with customers, and verify that they are satisfied with the products they purchased.

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ROSS: RETAIL ASSOCIATE

●LANCASTER, CA – JUNE 2018 – OCTOBER 2018

●Assist in specialized areas of the store including, cash office, fitting room, stock room, and customer service.

●Help customers in all ways possible, by being polite, and knowledgeable in merchandise.

● Ensure awareness on the sales floor, and produce an environment that is safe and secure for everyone.

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NORDSTROM: BEAUTY ADVISOR

●CANOGA PARK, CA – NOVEMBER 2013 – NOVEMBER 2014

● Analyze customer’s skin, offer advice, and sell beauty products to meet their needs.

● Give product demonstrations for customers.

●Attain sales goals, while maintaining long lasting relationships with customers.

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WASHINGTON MUTUAL: DATA ENTRY

●NORTHRIDGE, CA – MARCH 2010 – JANUARY 2011

●Error proof accounts, batch proof checks, and sort shipping/receiving mail.

●Utilizing company software, consolidating, and updating customer information.

●Archive hard copies of data in an organized manner to optimize retrieval.

LONE STAR SECURITY AND VIDEO INC.: OFFICE ADMINISTRATOR

●CHATSWORTH, CA – JANUARY 2006 – MARCH 2008

●Coordinate daily operations, and assist administration to ensure the integrity of company policies.

●Manage agendas, phone calls, faxing, telemarketing, and accounts receivable for upper management.

●Supervise staff, assist colleagues whenever necessary, and divide responsibilities to ensure performance.

EDUCATION

AVC LANCASTER, CA

●WORKING TOWARD ASSOCIATES DEGREE IN PHILOSOPHY/SOCIOLOGY

CITY OF ANGELS INDEPENDENT STUDY: CANOGA PARK, CA – 2003

●HIGH SCHOOL DIPLOMA

●JOE BLASCO MAKEUP ARTISTRY: HOLLYWOOD, CA – 2008

●PROFESSIONAL BEAUTY MAKE UP ARTIST

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