Heather Wisen

Mentor, OH ***** Phone: 440-***-**** Email: adzltk@r.postjobfree.com

I am seeking a position that will allow me to utilize my training, skills and credentials. HIGHLIGHTS

Policy Evaluation & Improvement

Policy Administration

Healthcare Finance

Operations Management

Accounting Practices

Management Principles

Strategic Planning

Policy & Procedure Development

Quality Management

Organizational Planning

Managed Care

Healthcare Compliance

Financial Management

Marketing & Advertising

Human Resources

Computer Applications

EDUCATION

2013 Independence University

Associates of Science in Respiratory Care

2016 Independence University

BSRC Concentration Management

Cum Laude

2019 Independence University

MSHA - Master of Science Healthcare Administration valedictorian

Summa Cum Laude

Masters Thesis Published - Differentiating between Asperger's and Autism Spectrum Disorder

WORK HISTORY

Jul 2000

to

2021

Diesel Mechanic / Truck Driver

Ohio Army National Guard/Retired - Cleveland, Oh

Maintain data in information systems or databases. Explain regulations, policies, or procedures.

Evaluate personnel practices to ensure adherence to regulations. Train personnel to enhance job skills.

Discuss business strategies, practices, or policies with managers. 63W 2000-2008 88M 2008- Current

Inspect mechanical components of vehicles to identify problems. Adjust vehicle components according to specifications. Adjust equipment to ensure optimal performance.

Lubricate equipment to allow proper functioning.

Operate transportation equipment to demonstrate function or malfunction.

Service vehicles to maintain functionality.

Operate cranes, hoists, or other moving or lifting equipment. Test mechanical equipment to ensure proper functioning. Repair defective engines or engine components.

Measure distances or dimensions.

Heather Wisen

Mentor, OH 44060 Phone: 440-***-**** Email: adzltk@r.postjobfree.com WORK HISTORY (continued)

Dec 2021

to

Present

Location Manager

First Student - Lakemore, Oh

Supervise employees.

Implement organizational process or policy changes. Develop safety standards, policies, or procedures. Inspect condition or functioning of facilities or equipment. Purchase materials, equipment, or other resources. Confer with organizational members to accomplish work activities. Analyze data to inform operational decisions or activities. Implement transportation changes to reduce environmental impact. Resolve customer complaints or problems.

Develop emergency response plans or procedures.

Sep 2020

to

2021

Assistant Location Manager

First Student - Euclid, Oh

Analyze data to inform operational decisions or activities. Analyze financial records to improve efficiency.

Direct organizational operations, projects, or services. Direct sales, marketing, or customer service activities. Prepare staff schedules or work assignments.

Determine pricing or monetary policies.

Monitor performance of organizational members or partners. Provide basic information to guests, visitors, or clients. Implement organizational process or policy changes. Supervise 76 drivers and monitors as well as mechanics, dispatchers, an payroll

Dec 2019

to

Sep 2020

Diesel Mechanic (Temp for First Student)

Trans Tech - Euclid, Oh

Inspect mechanical components of vehicles to identify problems. Adjust vehicle components according to specifications. Adjust equipment to ensure optimal performance.

Lubricate equipment to allow proper functioning.

Operate transportation equipment to demonstrate function or malfunction.

Service vehicles to maintain functionality.

Test mechanical equipment to ensure proper functioning. Repair defective engines or engine components.

Measure distances or dimensions.

Heather Wisen

Mentor, OH 44060 Phone: 440-***-**** Email: adzltk@r.postjobfree.com WORK HISTORY (continued)

Oct 2018

to

May 2019

Transportation Coordinator

Hogan Transportation - Willoughby, Oh

Handle pay role, track days off, compare employee time sheets to spread sheet kept for pay role tracking

Work hand in hand with school boards for transportation needs Create routing sheets and make changes as needed

Direct organizational operations, projects, or services. Supervise employees.

Liaise between departments or other groups to improve function or communication.

Monitor activities of individuals to ensure safety or compliance with rules.

Implement organizational process or policy changes. Manage organizational or project budgets.

Advise others on business or operational matters.

Communicate organizational policies and procedures. All duties were done through Microsoft Excel

Jan 2015

to

2018

School Bus Driver

Community Bus Services - Madison, Oh

Follow safety procedures for vehicle operation.

Inspect motor vehicles.

Report vehicle or equipment malfunctions.

Drive passenger vehicles.

Maintain professional knowledge or certifications. Record operational details of travel.

Read maps to determine routes.

Receive information or instructions for performing work assignments. Assist customers to ensure comfort or safety.

Clean vehicles or vehicle components.

Drove from 2015-2018 and recently returned Sept 2019 Sep 2013

to

Jan 2015

Transportation Supervisor for Shipping

Crystal Global - Ashtabula, OH

Prepare documentation for contracts, transactions, or regulatory compliance.

Package objects for shipping.

Coordinate shipping activities with external parties. Prepare documentation for contracts, transactions, or regulatory compliance.

Record shipping information.

Order materials, supplies, or equipment.

Analyze shipping information to make routing decisions. Spreadsheets, SAP, track employee hours and over time 2nd shift warehouse supervisor for 3 locations

Heather Wisen

Mentor, OH 44060 Phone: 440-***-**** Email: adzltk@r.postjobfree.com WORK HISTORY (continued)

Aug 1999

to

Oct 2010

Administration, AR, Collections

North American EDM Supplies - Willoughby, Oh

Father Company grew up working here from time I was 14. Negotiate financial arrangements.

Provide notifications to customers or patrons.

Collect deposits, payments or fees.

Discuss account status or activity with customers or patrons. Monitor financial information.

Respond to customer problems or complaints.

Maintain financial or account records.

Obtain personal or financial information about customers or applicants. Direct sales, marketing, or customer service activities. MEMBERSHIPS

American Legion Posts 112

ACCOMPLISHMENTS

Published Thesis

Certified State Substitute teacher

1 Ohio Special Service Ribbon

MHA Valedictorian

3 Ohio faithful Service Ribbons

BSRC Graduated Cum Laude

4 Ohio awards of Merit

5 Army Reserve Component

Achievement Metals

BLS Certified

1 Humanitarian Ribbon

Contact this candidate