Esther Gangadeen

**** **** ******, ***-**

Elmhurst, NY 11373

Email: adzlhd@r.postjobfree.com

Cell Phone: 646-***-****

Objective:

To get an opportunity where I can make the best of my potential and contribute to the organization's growth.

Affordable Housing Eligibility Specialist

TF Cornerstone, Park Ave, New York

08/2023 to present (temporary position)

Conducted 421A-HDC 80/20 LIHTC lottery.

Interviewed applicants for vacant units on the waiting list for the 80/20 buildings. Issued initial certification of applicants & prepared third party verifications. Conducted annual inspections for low-income tenants. Assisted in the lottery and reviewed applications. Performed customer service and administrative assistant duties. All applicants are screened through electronically.

All applications are done from Housing Connect and approved by HDC. Rent Examiner 2 Grade 14

New York State DHCR Community Renewal - Jamaica, NY February 2020 to May 2023 (Provisional)

Reviewed applications from tenants and owners regarding disputes concerning rent amounts, lease violations, status of buildings, required services, equipment required to be provided with the housing accommodation, major capital improvements, modification of services applications, tax abatements, J-51, Deregulations, Preferential Rent.

Reviewed evidence provided by owners and tenants as well as their attorneys. Drafted and served notices, documents, and submissions, as necessary, to ensure due process. Requested inspections as necessary.

Prepared draft orders for supervisory review and final orders for issuance regarding cases before the Rent Administrator.

Familiar with the Rent Laws of 2019.

Rent Registration

Occupancy Specialist

Hope Community Inc- East Harlem, NY

May 2019 to February 2020

Prepared annual recertifications for 290 tenants and conducted Interim for all Project Based tenants.

Maintained the waiting list and marketed vacant units. Obtained Initial Certification for tenants in Compliance with Tax Credit and HUD guidelines. Followed all HUD and Tax Credit guidelines. Kept monthly and annual EIV reports for tenants in binders for Auditors to review. Followed up on tenants’ maintenance requests with the building manager and entered them in RealPage. Collected rent and distributed receipts to tenants.

Worked with the Community Manager to ensure compliance with all funding sources and regulatory agencies including CGI, HDC, State Tax Credit Agency, Syndicators, and other local, State and Federal lending/governing agencies.

Performed other tasks as directed by Community Manager and Regional manager. Recertification/Leasing Specialist

Douglas Elliman PM - Flushing, NY

April 2018 to April 2019

Conducted initial, Interim Recertification, Annual Recertification for 402 tenants. Ensured proper calculations of income and assets (particularly with relative HUD programs and requirements).

Worked with the Compliance Manager to ensure compliance with all funding sources and regulatory agencies including HDC, HUD, State Tax Credit Agency, Syndicators, and other local, State and Federal lending/governing agencies, Limited Partners, and other investors. Assisted in lease renewals for DHCR regulations.

Prepared monthly vacancy reports to management.

Conducted Lottery Lease Up

Maintained Residents' files for compliance for Audits. Corrected all findings from HDC and HPD.

Prepared section-8 move in landlord package for new applicants for Tax Credit buildings. Interviewed applicants for vacant units and maintained the waiting list. Assisted with lease signing and Section 8 and HASA packages. Organized the viewing of the apartment after applicants are approved by HDC. Performed other related duties as assigned.

Housing Eligibility Specialist

TF Cornerstone - New York, NY

April 2017 to April 2018

Conducted Affordable Lotteries

Assisted in the lottery and reviewed applications for HPD approval. Issued initial certification of applicants & prepared third-party verifications. Performed customer service and administrative assistant duties. Conducted orientation and viewing of the apartments. Housing Eligibility Specialist/Administrative Assistant Settlement Housing Fund - New York, NY

April 2016 to April 2017

Conducted HPD 80/20 LIHTC and HFA lotteries rent up. Assisted in the lottery for 3 developments.

Conducted 3rd party verification and Credit Check. Organized orientation for prospective applicants for moves in. Assisted with new move in for vacancy and appeals. Prepared Annual Recertification every month.

Followed all HPD and HUD rules and regulations to ensure fair housing. Prepared TIC (Tenant Income Certification) forms for certifications and leases to ensure compliance with regulatory agreement.

Recertification Specialist /Assistant Administrator Riverdale Osborne Towers Housing (Proto Realty Management) Brooklyn, NY November 2015 to April 2016

Conducted annual recertification in HUD and Tax Credit for 320 tenants. Interviewed applicants on the waiting list for vacancy units for low income and market applicants.

Renewal of leases for tenants.

Conducted EIV and discrepancies of tenant’s files. Managed the front desk and prepared work orders for tenants. Recertification and Leasing Specialist for Senior Apartments-Self Help Douglas Elliman PM

Flushing Queens, NY

December 2013 - June 2015

Conducted initial and annual recertification for tenants. Ensured proper calculations of income and assets (particularly with relative HUD programs and requirements).

Maintained resident files in accordance with regulatory standards and company policy. Collected EIV discrepancy payments.

Assisted in leasing procedures. Liaison between tenants and management. Managed prospective applicants and provide tours of property. Prepared monthly vacancy reports to HCR and HDC

Prepared section-8 package for new applicants.

Interviewed applicants for vacancy units.

Administrative/Recertification Specialist

TF Cornerstone - New York, NY

December 2009 to November 2013

Conducted 421A-HPD 80/20 LIHTC and HFA Lotteries

Interviewed applicants for vacant units on the waiting list for the 80/20 buildings. Issued initial certification of applicants & prepared third-party verifications.

Conducted annual inspections for low-income tenants. Recertified 248 residents through the year.

Assisted in the lottery and reviewed applications. Prepared quarterly vacancy report for Compliance Director and HDC. Performed customer service and administrative assistant duties. Education:

John Bowne High School - Flushing, NY. High school diploma in Arts York College - Jamaica, NY. Certification in Bookkeeping Skills:

Certified Tax Credit Compliance Professional-C3P- Spectrum. (Mandated Use HUD’S Enterprise EIV) Certification of Completion. Report & Document Preparation. Outlook, MS Word, and Excel. Knowledgeable in Project Based Section 8 and Tenant Based, LIHTC, and HFA. HPD-section 8, NYCHA Section 8, HASA, and Cityfheps vouchers.

Proficient with lotteries, Housing Connect, HPD, and HDC, CGI, and Spectrum. Yardi Voyager 7 and RealPage, Rent Café, Timberline, and HUTS Fair Housing Regulations Administrative Customer service

MCI, IAI, Fact Sheets, DHCR regulations

Preferential Rent and Legal Rent guidelines

HUTS and Rent Act June 2019

Remote from home and Slack messenger.

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