Business Analyst Quality Assurance

SUMMIYA MAHMOOD

Plano, TX ***** 682-***-**** adzlfn@r.postjobfree.com

SUMMARY

Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with 2 years of comprehensive experience. US citizen, looking for virtual remote job anywhere in the United States. SKILLS

Strategic Planning

Operations Management

Search Engine Optimization

Campaign Performance

Tracking

Technical Writing

Narrative Use Cases

Business Planning

Project Management

Requirements Gathering

Product Management

Competitive Analysis

Business Process Improvement

Data Analysis

Quality Assurance

EDUCATION AND TRAINING

06/2012 MBA: Finance And Accounting

Bahria University Karachi Karachi, Pakistan

08/2010 BBA: Finance And Accounting

Bahria University Karachi Karachi, Pakistan

LANGUAGES

English:

Full Professional

Urdu:

Native/ Bilingual

Hindi:

Full Professional

ACCOMPLISHMENTS

Email Marketing - Directed team to develop database of more than 1 million double opt-in members for weekly product update emails. Reporting - Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting. Marketing Requirements - Worked with customers to define and develop business cases for new products.Wrote marketing requirements documents for future product development.

Organizational Development - Implemented strategy targeting high-profile clientele.Replaced industry leader within 9 months of product launch.

Product Roll-Out - Responsible for marketing for product launch including public relations, direct mail pieces, trade shows, sales training and e-mail campaign.

ACTIVITIES AND HONORS

girl scout troop leader (2002-present)

Member, Small Business Association (2008 - present) IAWF Youth group member (May 2019-2000)

WEBSITES, PORTFOLIOS, PROFILES

https://www.linkedin.com/in/summiya-mahmood-93b71857/ CERTIFICATIONS

Scrum Master Training - 2021

Certified Business Analysts, Career Craft Technologies - 2021 EXPERIENCE

11/2021 to 12/2022 Business Analyst

career craft technologies New Orleans, LA

Conducted market research to identify potential opportunities for new product development.

Developed financial models and forecasts to support business decisions. Collaborated with stakeholders across departments to define requirements for new projects.

Drafted functional specifications documents outlining project scope, objectives and deliverables.

Created detailed process flows and user stories to document system requirements and design solutions.

Identified gaps between current state and desired future state operations.

Prepared documentation summarizing findings from stakeholder meetings and workshops.

Reviewed existing policies and procedures against industry standards for compliance purposes.

Gathered feedback from end users regarding usability issues related to applications or systems.

Developed reports using SQL queries to track progress against key performance indicators.

Monitored project timelines and budgets by tracking milestones, deliverables, tasks.

Facilitated brainstorming sessions with cross-functional teams for problem solving activities.

Presented complex technical concepts in a clear manner suitable for non-technical audiences.

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