Customer Service High Level

ANIS ADAN BILS

Mississauga, ON 647-***-**** *********@*****.***

Objective

To obtain a driver and delivery man position with a reputable company where I can utilize my driving skills and experience to ensure timely and efficient delivery of goods. Professional Summary

Experienced driver and delivery man with a clean driving record and knowledge of Canadian roads and highways. Proficient in operating delivery vehicles, managing inventory, and maintaining accurate delivery records. Dedicated to providing excellent customer service and ensuring the safe and timely delivery of goods. As an experienced Uber driver, I am skilled in providing safe and efficient transportation services to passengers while maintaining a high level of professionalism and customer satisfaction. I am adept at navigating busy city streets, managing payments and receipts, and ensuring the cleanliness and upkeep of my vehicle. With a proven track record of delivering exceptional service and maintaining a spotless driving record, I am committed to providing the highest level of safety, reliability, and convenience to every passenger. Highlights of Qualifications

Clean, well-maintained vehicle with all necessary safety features, and a commitment to keeping the vehicle clean and tidy for passengers;

Flexible schedule, with availability to work days, evenings, and weekends, as well as on short notice;

Ability to handle unexpected situations and make quick decisions to ensure the safety and well-being of passengers;

Willingness to undergo background checks and maintain a high level of professionalism and integrity as an Uber driver;

Proficient in using Uber's driver app and other necessary technology. Skills

Valid driver's license with a clean driving

record;

Familiarity with Canadian roads and highways;

Ability to multitask and work in a fast-paced

environment;

Ability to operate delivery vehicles of varying

sizes;

Knowledge of inventory management and

record keeping;

Strong communication and customer service

skills;

Ability to work independently and manage

time effectively;

Work History

Uber and Lyft driver 09/2018 – 03/2023

Self-employed, Mississauga-Ontario

Provided safe and reliable transportation services to passengers using the Uber and Lyft platform;

Maintained a high level of customer satisfaction by offering a friendly and professional ride experience;

Navigated efficiently and effectively using GPS and knowledge of local roads and landmarks;

Managed payments and receipts through the Lyft app and ensured accuracy in all financial transactions;

Maintained a clean and well-maintained vehicle to ensure a comfortable and safe ride for all passengers;

Responded promptly to passenger inquiries and concerns, and took appropriate action to resolve issues and ensure a positive ride experience;

Adapted to changing schedules and pick-up locations, and worked flexible hours to meet the needs of passengers.

Construction worker 05/2017 - 09/2018

Amazon delivery, Mississauga-Ontario

Operate delivery vehicles and ensure timely and efficient delivery of goods to customers;

Manage inventory and maintain accurate delivery records;

Provide excellent customer service and address customer inquiries and concerns;

Ensure compliance with company policies and regulations;

Perform routine vehicle maintenance and report any mechanical issues;

Delivered goods to customers in a timely and efficient manner;

Maintained accurate delivery records and managed inventory;

Provided excellent customer service and resolved customer issues. Education

High school Diploma 2010

Somalia

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