Customer Service Data Entry
Resume:
Allyson Knight
Streator, IL *****
*************@*****.***
Work Experience
Member Service Representative
Lending solutions - Naperville, IL
October 2020 to Present
Answering and directing phone calls, assisting with membership and financial related issues, helping assist with going over loans and accounts, resolving complaints, and processing transactions. Scheduler/Receptionist
Law firm of M Wildermuth - Woodridge, IL
September 2018 to July 2020
Scheduling/Consulting With Clients To Get Them Pre Qualified To Come in for a Consultation with Attorney Home Caregiver
Nurses on Call - Bolingbrook, IL
June 2016 to July 2020
In home care-giver, assisting with Hygiene Needs. As well as helping client run errands and everyday tasks
Customer Service Representative
Delta Dental - Naperville, IL
August 2019 to October 2019
Data Entry and Credentialing Dentist For Offices in Illinois.
-Was Temporary Position
• Maintained up-to-date knowledge of customer accounts
• Inventoried spreadsheets
Office Assistant
Burns Law Firm - Bolingbrook, IL
March 2016 to June 2016
Loan Processor, Modifications/Bankruptcy, Filing
Answering Calls and Clients questions
Putting Clients Files Together (Faxing To Docs to Banks) Appointment Setting
Customer Service
Xerox - Romeoville, IL
January 2013 to July 2014
• Managed client records
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
customer liaison between sales management and personal accounts Home finishers - Lemont, IL
June 2011 to December 2013
Answered customers' questions regarding products, prices and availability. Acted as customer liaison between sales management and personal accounts. Responded to all customer inquiries in a timely manner. Used networking opportunities to create successful, on-going business relationships. Created strategies to develop and expand existing customer sales.
Server/host
Buffalo Wings & Rings - Naperville, IL
May 2011 to January 2012
Education
High school diploma
Bolingbrook High School - Bolingbrook, IL
2007 to 2011
Skills
• Customer service
• Cna
• Excel
• Microsoft word
• Word
• Bilingual
• CSR
• Call Center
• Customer Care
• Customer Support
• Caregiving
• Home Care
• Meal Preparation
• Cooking
• Food Preparation
• Personal Assistant Experience Microsoft Word (2 years), Excel (1 year), Customer Service (4 years), CNA, Home Care, Server (1 year)
• Senior Care
• Financial services (2 years)
• Spanish
• Administrative Experience
• Data Entry
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