B

Pratibha Juturu

Mobile: 408-***-**** QA Analyst

Email: adzl5f@r.postjobfree.com Status: Green Card

Professional Summary:

• 6+ years of experience as a QA Analyst in eCommerce web applications, POS systems, and WMS/PkMS (Warehouse Management Systems).

• Worked across multiple industries including retail, e-commerce, and retail and restaurant POS domains.

• Proficient in Google Cloud, API testing, Sterling OMS, PkMS/WMS reserve and pre-allocations, and SAP/RMS integration with WMS, Order Management Systems (r/eComm DOM), Inventory management, PIX, retail and e-commerce transportation (Yard Management System (YMS), inbound, outbound), MHE messages from WMS to WCS, Dematic conveyors, promotions, order fulfillment, Pack/Pick to Light systems, Cubi scan, and shipment of orders/allocations.

• Strong knowledge of both Agile methodology and traditional Waterfall methodology.

• Experienced in all stages of software testing, including functional, smoke, E2E, system, user acceptance, regression, database, system integration, compatibility, risk-based, mobile testing, and API testing.

• Experienced in web testing, web services, and mobile testing.

• Experienced in the onshore/offshore model and coordination.

• Used ALM/qTest for requirements, test case and defect management, maintaining test cases and traceability matrices, and generating test case execution reports.

• Used JIRA for agile story management.

• Experienced in preparing test scenarios, test cases, traceability matrices, and identifying automation test scripts.

• Created daily summary reports (DSR) and weekly summary reports (WSR) for project teams, leadership, and executives.

• Analyzed Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Technical Specification Documents (TSD).

• Proficient in SQL queries for various scenarios such as data validation, counts, distinct and joins.

• Knowledgeable of various testing tools including HP ALM for Application Life Cycle Management (ALM), QC, and JIRA.

• Expertise in defect management, including defect creation, modification, tracking, and reporting using industry-standard tools like HP Quality Center, ALM, qTest, and JIRA.

• Used Confluence for documenting and maintaining SOPs and important project details.

• Collaborated closely with the QA lead and manager to ensure timely delivery.

• Excellent communication skills, able to effectively communicate with QA leads, managers, team members, and stakeholders.

• Ability to quickly learn the functionality of the application under test and related legacy systems.

• A strong team player with excellent interpersonal skills, the ability to balance multiple short-term and long-term programming projects, and the ability to quickly grasp new ideas and technologies.

Skills:

Databases and Tools: SQL server, Oracle, SQL, MS-ACCESS, Toad, Oracle SQL Developer, MySQL

Test Management / Defect Tracking Tools: qTest, HP ALM, HP Quality Center, JIRA, Selenium, HP UTF/QTP

Web Development: HTML5, XML, CSS, Java Script, JSON

Software: Microsoft office suite, Visio

Work Experience

American Eagle Outfitters (AEO) – Pittsburgh (Work from Home ) July 2022 – Till now

QA Onsite Coordinator

Project: AEO Mexico Market place Integrator with VentiApp, mercado libre, Liverpool

AEO eCommerce has decided to expand its business into various regions. The first phase of the project involves integrating the eCommerce platform with Venti, a marketplace integrator app. Venti app will aid in publishing the product and sales audit files for Mexico websites such as Mercado Libre and Liverpool. Orders will be received from the Mexican websites through Venti, which will then forward the orders to AE ESB via Google Cloud. The ESB will, in turn, send the orders to the Order Management System (OMS), and OMS will send the orders to the DHL Mexico fulfillment center for processing.

Responsibilities

Daily offshore coordination and work allocation, as well as follow-up on assigned tasks.

Participating in daily stand-up meetings to understand progress and providing support to resolve any blocking issues by coordinating with vendors and internal AE team.

Preparation of data and validation of SKU availability in OMS, VentiApp, and IP (Host).

Preparation of end-to-end cadence, including presentation and obtaining sign-off on the steps.

Identification of test case scenarios, review and execution of test cases in qTest.

Conducting system, integration, end-to-end, retesting, and regression testing.

Executing tests to cover all flows, including order placement using POSTMAN, mapping validations, and order flow from order creation to sending order XML to DHL warehouse.

Building SQL queries for QA testing, and validating different scenarios (single SKU, multi-SKU, quantity, partial cancellation, partial shipments, promotions, and returns).

Reporting defects in JIRA, and working with vendors and the internal AE team to resolve issues and update status.

Providing status updates using the AE status reporting template for system and end-to-end testing.

Maintaining the Confluence wiki with up-to-date SOP steps and flows.

System Involved: Ventiapp, mercado libre, Liverpool, Sterling OMS, ESB, Google cloud. Oracle DB, iSeries, IP, AS400, Splunk, JIRA, Confluence Wiki, qTest, POSTMAN, DHL

Other projects:

Todd Snyder – Test cadence preparation, test scenarios and test case development.

Reverse Logistics – Test cadence and E2E testing. Project is about 3PL to warehouse transfers. Data Preparation, Validation in Island pacific, Sterling OMS, ESB Cloud validation.

Chipotle – Columbus, OH June 2021 – June 2022

QA Analyst

Chipotle and Pizzeria Locale are 2 companies under Chipotle company. Both companies using Aloha restaurant POS systems as POS system in the restaurants. CFC as back office includes both inventory and labor management capabilities. Aloha command center to access all QA, and Pre prod servers/POS systems for US, Canada and UK labs from anywhere.

Chipotle IT follows Agile methodology. Each sprint consists of 2 weeks.

Worked on the following stories (Included but not limited)

Item price changed for US, Canada and UK

Item/Geocode Tax changed for US, Canada and UK

Promotions (example: National Avocado Day, Free Queso, BOGO) and Employee/Police discount

DML (Digital Make Live) screen changes for display screens

New Button additions and removal on the POS screens

Buy Online and Store pick changes and third party integration ( Grub hub,, deliverable UK, and UberEATS )

Splunk configuration changes

Customer Receipt validations

Simplified 100s of the test cases and prepared common test case templates and maintain regression suites.

Creating and Maintaining Confluence with the new SOPs or changes.

Responsibilities:

Daily Lab checks, sending consolidated Lab health and report any issues.

Understanding the Rally stories and work with BA, developers, and QA lead.

Attending daily standups and driving the sprint meetings and maintaining JIRA stories.

participate in Retrospective meeting and Sprint planning meetings.

Creating JIRA stories in qTest, writing testcases, getting review and approval in qTest.

Test Execution, reporting defects in Rally and sending story completion report.

Involved in functional, integration and system testing, and Regression testing.

Weekly status reports on testing to the leads & management.

Ascena Retail - Etna, OH Mar 2016 – May 2020

QA Analyst

Projects:

1.Retail and eComm PkMS projects

a.PO/ASNs receive and locating the cases. eComm order shipping and receive returns.

b.Retail: Integration testing with Brands

c.Retail and eComm: Integration testing with retail DOM/ eComm DOM.

d.MHE testing

2.ATG eCommerce Maurice Website migration with Manhattan OMS.

3.ATG eCommerce Justice Website migration with Manhattan OMS.

Worked on the following Areas (Included but not limited)

a.Compatibility testing on Chrome, Safari on Mac, iOS and iPad.

b.Tax validations using Vertex

c.Payment validating and checkout process by using various credit card and Gift card.

d.BOPIS ( buy online pick in store ).

e.Promotions and Discounts validation

f.SMS alerts

g.Loyalty Program

h.Rapid Return (Narvar)

4.POS (Point-of-Sale) –

Retail point of sale (POS) application is customized to meet the needs of Ascena brands. Currently, we are supporting Justice, Lane Bryant, Catherine, and ANN brands from POS lab.

Application has feature like Clock in /Out, tracking the current inventory, Browser support to shop online items and make an omni cart which gives free ship to customers, Support Daily operations and generate reports (EOD Summary/ Weekly). returns, Item Lookup and Credit card payment options.

Responsibilities:

Interaction with Business and Business analysts on clarification of requirements and functionalities.

Create Test Scenarios and presenting to QA lead and getting feedback.

Identifying Automation test scripts and heling Automation team.

Involved in functional Unit testing/ Component testing, Integration Testing, system testing, systems integration testing, Regression testing and End to End testing.

Sending the status report on testing to the leads & management.

Worked on onshore and offshore model.

Writing test cases, presenting, and getting review comments from Peers and BA, incorporating test case review comments.

Writing SQL queries during test case preparation, execute the SQL queries and validate the test steps.

Execute test cases by using HP ALM and documenting the results.

Defect Logging and tracking of defects

Participating Defect triage meetings, Defect reporting, verifying the defects and reports generation.

Involved in UAT testing and executed business test cases.

Communicating the testing status to peers and senior management.

Created knowledge transfer documents to get Offshore team and new joinees.

Environment: ALM, UFT 12.51, Microsoft Access, XML, ATG, OMS, Visio, MS office, Java, Windows, Client – Server, Web Based

Bevor Inc – IL June 2015 – Feb 2016

QA Analyst

Project:

1.https://www.shreehotelsindyairportparking.com/ - Parking Reservation website near Indy airport. Customer can park their car and take a free shuttle service to Airport.

2.Locant – iOS app – Location based services

Education: Master of Computer Application

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