Customer Service Administrative Assistant

Akintayo Akinyinka

* **** ******, ******** ****, Coventry, CV1 5QA

******************@*****.*** +447*********

https://www.linkedin.com/in/akinyinka-akintayo-joshua/ PERSONAL PROFILE

A diligent Postgraduate student pursuing an MSc in Biomedical Science (Clinical Biochemistry and Immunology Pathway) at Coventry University. Possessing a strong academic background in Biochemistry (BSc with second-class upper distinction of 4.1) and hands-on experience in diverse roles, with a passion for advancing scientific innovation, ready to contribute to the life sciences, pharmaceutical, and medical industries. LABORATORY & TECHNICAL SKILLS

• Expertise in cell culture & tissue techniques such as cell lysis and centrifugation techniques.

• Skilled in utilising spectroscopy techniques, including UV-Visible and fluorescence spectroscopy, for accurate measurement and analysis of biological samples.

• Practical proficiency in wet lab techniques: DNA isolation, PCR, SNP detection, cell culture maintenance, gene expression analysis, and agarose gel electrophoresis for DNA fragment separation.

• Competence in chromatography techniques, including thin-layer chromatography (TLC), high-performance liquid chromatography (HPLC), and size-exclusion chromatography (SEC), for compound separation, quantification, enzyme assays, and protein purification.

• Adherence to stringent laboratory protocols and safety standards.

• Practical knowledge in laboratory leadership principles, quality management, and comprehensive documentation of laboratory reports.

KEY SKILLS

Communication

• Prepared comprehensive laboratory reports, conveying experimental procedures and analysis coherently.

• Presented individual and group projects to audience at university during middle school chemistry classes, simplifying complex concepts for student comprehension.

• Engaging in productive communication during meetings in past roles. Organisational

• Balanced academic coursework and part-time work, ensuring on-time completion of tasks without compromising quality.

• Managed academic assignments, laboratory, volunteering, and personal commitments through effective scheduling and prioritization.

Team Working

• Engaged in competitive esports and sport teams, strategizing and communicating with teammates to achieve success.

• Collaborated with diverse research teams and students, ensuring clear exchange of ideas and efficient problem- solving during laboratory sessions and at past employments. Research

• Conducted research on the application of Flavonoids in neurodegenerative disease management, involving literature analysis, experimental planning, and bioinformatics data interpretation.

• Explored the Role of Nitric Oxide in the Immune System through a seminar paper, with guidance and collaboration from supervisors.

IT

• Leveraged online resources to access a wide range of research materials, enhancing knowledge and supporting academic projects, while also employing bioinformatics tools like BLAST for sequence analysis.

• Skilful in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Competent in data analysis using R language and SPSS.

• Proficient in coding skills, including front-end technologies such as HTML, CSS, and JavaScript, and backend technologies like Node.js and MongoDB.

EDUCATION

2023 – present Coventry University MSc Biomedical Science Modules include Laboratory Leadership and Quality Management, Laboratory and Professional Skills for Biomedical Science, Leading Diverse Workforces.

2016 – 2020 Bowen University BSc Biochemistry

Modules include Immunology, Biotechnology, Molecular Biology Enzymology, Protein Biochemistry. 2010 – 2016 Graceland Heights Secondary School

West African Senior Secondary School Certificate (equivalent to GCSEs in the UK) with 9 subjects passed, including English, Mathematics, and Sciences

APPLIED EXPERIENCE

2019 Department of Biochemistry University of Ibadan Intern

• Facilitated 80+ laboratory experiments, collected, and analysed data for 10 research projects.

• Cooperated with a research team, assisting Ph.D. and master’s students in tasks such as centrifugation, protein characterization, and mass spectroscopy. Performed 3+ daily isolation of mouse mitochondria using centrifugation techniques.

• Demonstrated strong dedication and a passion for scientific research during internship at UI contributing to the completion of 2 research projects.

EMPLOYMENT HISTORY / WORK EXPERIENCE

2022 – 2023 Web Developer

• Developed and deployed 10 responsive web applications, enhancing user experience, and achieving 80% client satisfaction.

• Implemented efficient and scalable code using HTML, CSS, JavaScript, and frameworks such as React and Node.js, resulting in a 50% improvement in website performance for 3 projects.

• Liaised with cross-functional teams to deliver 3 projects on time and within budget, assuring effective communication and seamless integration of design and functionality.

• Illustrated a strong commitment to providing high-quality web development solutions and staying up to date with the latest technologies and industry trends by attending 2 professional development courses. 2022 – 2023 Divine Victory Medical Centre Administrative Assistant

• Streamlined appointment scheduling process, optimizing patient flow, and reducing wait times by 50%.

• Maintained accurate and up-to-date patient records, facilitating efficient communication and seamless care coordination for a patient base of 800+.

• Delivered exceptional customer care service, improving patient satisfaction by 20%, and informing 200+ patients throughout interactions with the medical centre.

• Exhibited strong organizational skills and a commitment to delivering excellent administrative support and customer service at Divine Victory Medical Centre leading to 20% increase in positive patient feedback. 2021 – 2022 Alayande School of Science Middle School Teacher

• Created engaging module plans and facilitated 10+ hands-on laboratory experiments, fostering learning, and promoting conceptual understanding among students.

• Implemented innovative teaching strategies to enhance student engagement and cultivate a passion for scientific exploration, resulting in 20% increase in student participation.

• Displayed a strong commitment to the educational experience for middle school students at Alayande School of Science positively impacting the academic performance of 150+ students. ADDITIONAL INFORMATION

• Freecodecamp Web development certification.

• Nigerian class D Driving License.

• Fluent in English and Yoruba

INTERESTS

Interests involve engaging in sports such as football and basketball, competitive video gaming, reading, and playing the guitar.

Contact this candidate