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It Support Technical

Location:
Park Ridge, IL
Posted:
September 10, 2023

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Resume:

CONTACT INFORMATION

Phone: 312-***-****

Email: adzl1g@r.postjobfree.com

OBJECTIVE

Committed and detail-oriented job seeker with an attitude and aptitude for learning and working to exceed expectations and enhance the company brand. Skilled in working under pressure and adapting to new situations and challenges with a history of excellent punctuality and attendance and dependent on putting in whatever overtime necessary to complete the required work.

WORK EXPERIENCE

Harrison Trading Group-IT Support 2006-2009

601 South LaSalle

Chicago, Illinois 60605

Setup, connect, optimize, and maintain individual and group workstations in office and on trading floor. Aid traders and back-office employees in their skills to be successful in ensuring the functionality and uptime of systems and dependencies on various hardware and software including computers, laptops, tablets, printers, phones, wireless headsets, trading platforms, market news and in-house applications.

HTG Capital Partners LLC-IT Support 2009-2017

601 South LaSalle

Chicago, Illinois. 60605

The above and expanded responsibilities to include the travel and technical management of workstations and networks in acquired/merged companies throughout the Chicagoland area; Trinity Capital Markets LLC 10 S. Wacker, Kingstree Trading Group 1165 N Clark and Kottke Associates Inc 141 W Jackson, various VPN remote/home setups for individuals and routine visits for server installations, repairs and maintenance at Equinix Data Center in Chicago and CyrusOne Data Center in Aurora.

Hehmeyer Trading + Investments (Hehmeyer Services, LLC)-IT Support 2017-2022

601 South LaSalle

Chicago, Illinois 60605

The above and expanded responsibilities in helping to implement new strategy in building a robust business continuity and disaster recovery plan response by safeguarding employees, future-proof operations, higher sustainability, training, and overall efficiency in ensuring data access and IT infrastructure with limited downtime in the event of a disaster. Continued physical and remote support through Azure VPN and Microsoft 365 Administrator.

Summary:

Christopher K. Hehmeyer acquired Harrison Trading Group in 2009 along with the IT staff and continued as CEO throughout the years and different rebranding until Hehmeyer moved operations and merged with Nortide in Canton of Zug, Switzerland. My 16+ years employment was then as a limited consultant until support was transferred over to a different team.

Previous work included Warehouse and Data Entry.

EDUCATION AND TRAINING

GED

February 1989

Lewis University

1989-2001

A+ Certified Professional IT Technician

Career ID Number COMP001007702178

September 18, 2008

Tech Skills-Chicago

SKILLS

Technical Support

Remote Technical Support

End-User Support

Microsoft Windows OS and Office

Application Installations

Application Support

Hardware and Peripherals

Hardware Troubleshooting and Upgrades

Equipment Maintenance and Repair

Vendor Collaboration

Inventory Procedure Documentation

Troubleshooting Network Issues

VoIP Installation

Data Recovery

Virus Protection

Problem Solving

Quick Leaner

Attention to Detail

Teamwork and Collaboration

Leadership

REFERENCES

Christopher K. Hehmeyer

adzl1g@r.postjobfree.com

312-***-****

Frank Scarpiniti

adzl1g@r.postjobfree.com

adzl1g@r.postjobfree.com

312-***-****

Frank McManamon

adzl1g@r.postjobfree.com

312-***-****

Mary Pellicane

adzl1g@r.postjobfree.com

312-***-****

William Mc Neil

adzl1g@r.postjobfree.com

312-***-****

Lisa Tullos

adzl1g@r.postjobfree.com

Mary Pasquale

adzl1g@r.postjobfree.com

708-***-****

Lisa Tullos

adzl1g@r.postjobfree.com

312-***-****

Joe Klein

adzl1g@r.postjobfree.com

312-***-****

Scott Eisner

adzl1g@r.postjobfree.com

708-***-****

More references upon request



Contact this candidate