Support Technician Technical
Resume:
EDUCATION
Trinidad, Municipal College
Bachelor of Science in Information Technology
Cantubod, National High School
Caluasan, Elementary School
JEFFREY PUROG
IT TECHNICAL SUPPORT
PROFILE
Skilled, results driven, and motivated Networks and Computer Support Technician with exemplary experience in application support, LAN/WAN development, and troubleshooting. Technical systems networking and computer maintenance.
PHONE:
EMAIL:
************@*****.***
CERTIFICATES:
Certificate of NC II Hardware and Servicing
Seminars of Android Programming
Certificate of On the Job Training in DILG Office of San Miguel, Bohol
Certificate of On the Job Training in Auza.Net
Civil Welfare Training Service Component
EXPERIENCE
Virginia Food Inc.- IT Support Technician
May 19 2021–July 10 2023
Install and configure computer hardware, operating system applications.
Troubleshoot system application and network problems, diagnosing and solving hardware or software faults.
Telephone wirings and installation
Fiber optic cable installations
Cctv installations
Printer installation and repair
Wi-Fi installation
Intercom installation
MANILA FOODSHOPPE CORP.- IT Support Technician
Feb 26 2020-April 6 2021
Install and configure computer hardware operating system and application.
Troubleshoot system application and network problems, diagnosing and solving hardware or software faults.
TINTAHAN NG MASA TRADING- CCTV INSTALLER
January 23 2019-February 3 2020
Terminating Fiber optics
Install IP Camera
Assemble CCTV camera
BOHOL QUALITY CORPORATION COMPUTER TECHNICIAN
July 6 2015- June 20 2018
Assemble IP camera
Install IP Camera
Resolving computer problems
Provide comprehensive technical support to a network infrastructure servicing over 300 SAP user’s with up to 400 PCs throughout 8 affiliates of Bohol Quality Corporation.
Install and configure computer hardware operating system and application.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Able to organize and manage time for multi-tasking on several repair and installation.
Controlling and evaluating IT and electronic data operation.
Install/repair /troubleshoot internet connection and maintain network both LAN/WAN.
Repairing peripheral computer equipment such as modems printers and scanners.
Support software and web application.
Answering queries about online sales marketing.
SKILLS
SOFTWARE: Microsoft office, Adobe Photoshop, SAP, POS, Sophos Anti-virus, Database, sketch Up,Anydesk,Teamviewer,Zoom
HARDWARE: KNOWLEDGE: Installation of Windows 10,Windows 7, Windows XP, Troubleshoot printer, computer, laptops, scanner, intercom, Door’s alarm, coin slot, wiring, and router's configuration, Camera Installation, Networks Connection both LAN/WAN.
LANGUAGES: English, Tagalog,Bisaya
OS: Windows 7, Windows XP, Windows 8, Windows 10
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