Cell Phone: 708-***-****

E-mail: adzknw@r.postjobfree.com

Bridgeview-IL

60455

Samer Abusalem

Education

Keller Graduate School of Management Chicago, IL

Master in Business Administration MBA/Telecommunication

Graduation: 2005. (Dean’s list)

DeVry University Chicago, IL

Bachelor of Science Telecommunications Management

Graduation: October 2000

GPA 3.7/4.0 ( Dean’s list)

Yarmouk University Irbid, Jordan

Bachelor of Science Physics and Mathematics

Graduation: June,1994

Objective

I am looking for a Full-time position in your organization. I have over 11 years experience in Network operation center NOC as team lead with AT&T. As a project manager I accomplished many projects that required working with limited resources and under pressure. I also have over 13 years of is highly experienced Business analyst and computer and science Faculty/trainer committed to technical training with high focus on project management. I was a faculty in DeVry University and Westwood College and Higher Colleges of Technology.

I am a highly skilled and passionate Nowrork and project manager and as Lecturer/trainer with a desire to constantly improve and develop my profession and improve the life of all learners and peers. I have great experience in working with Solaris, red hat OS and Virtualization-VMware, V center, and VirtualBox.

EXPERIENCE

Personal Investments/Trainer/consulting Chicago IL/Dubai-UAE

10/2017 - Current

Manage personal, family and friends investments - flipping properties

Create and analyze cost-benefit reports for business

Market analysis for product and services

Analyze market share and competitions

Negotiate contractors and applied project mgmt skills

Manage Operations, Supplies and Materials

Manage, Design, and deliver workshops in project management, and agile methodology

Utilize Microsoft office applications-Excel, Power point and Access

1-1 or in groups Design and deliver course in IT- Hardware/ software and networking

Manage and Design and Deliver training on A+ and networking and OSI model and TCP/IP

Manage, Design and deliver training on Virtualization (VMware=Virtual Box ESXi/Vsphere)

Manage Training sessions on Cisco routers

Training on Switches Vlans

Teach Maths-Physics-Science and Technology

Higher Colleges of Technology, Al Ain, U.A.E.

08/2011 –06/2017, CIS Faculty, Department of Computer Information Science.

Manage and Lead different course teams and coordinate course related activities,.

Creating performance reports and evaluations using Pie and bar charts

Create and analyze KPI for the faculties and department

Conduct periodic meeting with teams to assign tasks and collect data

Analyze and evaluate requirements for the labs-software, licensing, and hardware

Assist chair and management in decision making process

Teach software and hardware courses. Prepare course material, conduct exams, advise students, and mentor work experience and graduation projects.

Manage and Develop course learning outcomes, create assessment strategies, prepare common assessment specifications

Wibdows Server 2000, 2003,2008,2012

Linux/Unix servers. Rehat Fedora, Ubuntu. Kali linux

Design/develop Professional development course for peers and other groups

Analyze student performance as per learning outcome, and assemble course assessment files as per the requirements of local and international accreditation institutions.

Develop and maintain the student success center to organize the process of assigning tutors to weak students.

Co-founder of IT Society club for students to be involved in many IT-related activities.

Westwood College, Chicago-USA

07/2007 –08/2011, IT Faculty, Department of Information Technology.

Develop/Teach software and hardware courses. Prepare course material, design and assign exams, graduation projects.

Lead different course teams and coordinate course related activities,.

Wibdows Server 2000, 2003,2008,2012

Linux/Unix servers. Rehat Fedora, Ubuntu. Kali linux

Develop course learning outcomes, create assessment strategies

Create reports for student performance as per learning outcome for accreditation institutions.

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Telecommunication Management Work experience

AT&T inc. Chicago –USA

11/2000 -08/2011 Team Lead _Telecommunication Specialist

NOC Team lead for day-to-day operation at TAC Access center( Midwest five states).

Create and analyze outage and maintenance reports

Analyze performance reports for the NOC( resolved, open and closed trouble tickets)

Evaluate and analyze redundancy of the fiber and coaxial network cables

Present performance reports to management

The project of updating the software for Alcatel Mainframes in 2008

The project of rolling T1’s and T3’s in the central offices in 2009

The project of converting from DSL to U-verse services

Manage center outages and assignments and documentation

Manage FCC list for fiber and copper cables networks

Maintain and provision Litespan systems and sonnet riings-OC3/OC12

Surveillance of T1,T3 lines circuits

Troubleshoot and maintain most of the eqpt for fiber and cupper

Technical support for field technicians

Courses taught

Project management, Network operating systems: Unix/Linux operating systems and security

Windows servers OS, Network fundamentals, Cryptography, Ethical Hacking, computer forensics

Packet tracer expert, PC and Networking Hardware, Network fundamental, design and troubleshoot using cisco routers, Business, Management, Marketing, Mathematics-Calculus, Algebra,Applied Mathematics

Risk Management, Incident Response planning, ITIL, Senior Graduation Project, Statistics and Probability Systems Analysis and Design, Microsoft Access, Excel, power point

Certifications

Scrum Master Certification

Training and Workshops

, ESXi-Vcenter, VMware, Cisco routers and switches, FTK, Ethical Hacking, Cryptools, Unix OS, PM, Agile Scrum Master, Run Books

Practical and Technical skills

Agile and Scrum Methodology

Project management and system design-SDLC

Risk Management and IRP Incident response planning and Contingency planning

Virtualization-VMware, Virtual Box, ESXi and V-center

Cyber security and Security and Risk management

Ethical hacking and penetration testing ( Kali linux)

Computer forensics ( FTK)

Windows server 2010/2012

RunOps Operations

Cisco Packet tracer and network design

Technical manager at AT&T network operation center

Signaling transfer point( STP) and the SCP(Database center)

Local/Wide Area Network (LAN/WAN) and Wireless networks

REFERENCES

Mohammad Alzoubi, Ph.D. Elgin Community College, IL-USA 847-***-**** adzknw@r.postjobfree.com

Yousif Laz Abudhabi Ploytenic-Alain campus 971********* adzknw@r.postjobfree.com

Imad Bsul, AT&T inc. 1-708-***-**** adzknw@r.postjobfree.com

Mohamad Suleiman AT&T in 1-773-***-**** adzknw@r.postjobfree.com

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