Operations Manager Customer Service
Resume:
CLENUAR, ABUNDIO HAUM
Blk * Lot *** Northville *, Bayugo, Meycauayan, Bulacan
Email address: adzkia@r.postjobfree.com
Contact # 093********/099********
WORK OBJECTIVE
To obtain meaningful and challenging position that would best fit my qualifications and develop my skills, talents And to a be part of the corporation dealing with customer services that will enable me to grow while meeting the company’s goal.
EDUCATIONAL BACKGROUND
2007 - 2011 Philippine Maritime Institute – Bohol
CPG Avenue, Tagbilaran Bohol
BS Customs Administration
Graduate
2002 - 2006 Lourdes High School
Panglao, Bohol
Graduate
1996 - 2002 Looc Elementary School
Panglao, Bohol
Graduate
WORK EXPERIENCE
May 02, 2022 - Present
Warehouse Supervisor
Benby Logistics Solutions Inc.
North Distribution Center
Brgy.IBA, Meycauayan, Bilacan
Monitoring of receiving status up to storage put-away.
- Monitor the picking status.
- Monitoring of priority routes for loading
- Monitoring of Near expiry items to avoid FEFO violation
with the help of inventory team.
May 21, 2021 - March 30,2022
Operations Supervisor
Fast Services Corporation Based in
ALFAMART DC Pampanga (logistics provider)
Brgy Lagundi, Mexico, Pampanga
- Monitoring of receiving status up to storage put-away.
- Monitor picking and transit status.
- Monitoring of Manning per zone.
- Monthly checking of Near Expiry items.
- freeup space for the upcoming items to be received.
July 01,2019 - May 20,2021
Operations Supervisor
Fast Services Corporation Based in
ALFAMART DC MARILAO (logistics provider)
436 matalino st., Ibayo, Marilao, Bulacan
- Monitoring of receiving status up to storage put-away.
- Monitor picking and transit status.
- Monitoring of Manning per zone.
- Monthly checking of Near Expiry items.
September 01,2018 - June 30, 2019
Operations Lead/ Shift supervisor
Fast Services Corporation based in
SVI ASINAN SM Warehouse (Logistics Provider)
Global Business park, La Huerta Sucat
Paranaque, city.
Update the status of all departments.
Monitor and check the status of all departments.
Lead and supervising all supervisors / OIC per shift.
We serve as substitute to other departments when the supervisor or OIC is not around.
Overall in charge in warehouse.
September 01,2017 - August 30,2018
Operations Supervisor
Fast Services Corporation based in
SVI ASINAN SM Warehouse (Logistics Provider)
Global Business park, La Huerta Sucat
Paranaque, city.
Monitor and check the status of picking.
Making Plan how to hit the target of picking every shift.
Leading or supervising all pickers per shift.
Organizing people and collaborate with them in order to hit the target.
Monitoring of near expiry articles (FEFO)
Management rounds (Good warehousing practices.
Jan. 03, 2017 - August 30, 2017
Inventory Supervisor
Fast Services Corporation based in
Tupperware Brand Phils Inc. (Logistics Provider)
FTI - Taguig
Conduct daily cycle count daily, monthly and yearly to maintain the freshness of Stocks.
Sending daily SOH report
Sending Space utilization.
Consolidate daily and weekly report.
Consolidate of Monthly report for the profiling then send to IE and Operations Manager.
To monitor the fefo of stocks inside the warehouse.
Responsible in monitoring of expired stocks for disposition.
Aquila health check (monitoring hanging transactions
March 03, 2016 - Dec 31, 2016
Inventory Supervisor
Fast Services Corporation based in
Splash Corporation (Logistics Provider)
Valenzuela City, Manila
Conduct daily cycle count daily, monthly and yearly to maintain the freshness of Stocks.
Sending daily SOH report
Sending Space utilization.
Consolidate daily and weekly report.
Consolidate of Monthly report for the profiling then send to IE and Operations Manager.
To monitor the fefo of stocks inside the warehouse.
Responsible in monitoring of expired stocks for disposition.
Aquila health check (monitoring hanging transactions
Hanging for confirmation,allocation,shift confirmation
pick confirmation, hanging for put away.
January 04,2016 – March 03,2016
Team Leader
Fast Services Corporation based in
Splash Corporation (Logistics Provider)
Valenzuela City, Manila
To assist the supervisor in order to accomplishThe main task.( assist in inventory)
Assist operations in preparing the stocks for loading per RDD.
April 04,2015 – January 04,2016
Outbound Checker
Fast Services Corporation based in
Splash Corporation (Logistics Provider)
Valenzuela City, Manila
Responsible for dispatching of stocks as per RDD
Monitor the drop items and cancelled items and send to inventory.
May 27,2014 – April 04, 2015
Inbound Checker
Fast Services Corporation based in
Splash Corporation (Logistics Provider)
Valenzuela City, Manila
Responsible in receiving of stocks
Received and maintained the stocks in system through RF.
January 28, 2014 – May 27,2014
Picker
Fast Services Corporation based in
Splash Corporation (Logistics Provider)
Valenzuela City, Manila
Responsible picking of stocks base on RDD.
Maintained the zone clean and organized.
May 16, 2013- January 15, 1014
Import/Export Documentation
MACOLINE FREIGHT FORWARDING SERVICES INC
Cityland Herrera Tower V.A Rufino
Cor. Valero St. Salcedo Village
Makati City
responsible in submission of manifest to the BOC through CDEC; endorsing of documents; encoding manifest to the system SEACONNECT
issue billing to the customer.
Monitor ETA and ETD to shipping lines.
Monitoring of incoming shipments.
April 23, 2012 – May 15, 2013
Service Crew (kitchen / dining)
Jollibee Foods Corp.
Jollibee SM City Manila
Arroceros St., Ermita, Manila
Maintained the store clean.
Attained the customer needs.
Gar nishing orders.
October – November 2010
Practicum/ customs processor
AGL Customs Brokerage
On-the-Job Training
MEPZ – 1, Lapu-lapu, Cebu City
To practice the SOP and process flow in processing of documents to customs custody
Typing of import and export entry through system.
June 04, 2009 – December 31, 2011
Service Crew (Dining / washer)
Jollibee – Plaza Marcela
Rose en Honey Foodline
Pamaong St., Cogon Dist.,
Tagbilaran City, Bohol
To maintained the store clean.
to assist the customer needs
TRAINING
Vision Mission Cascade of Fast Services Corporation (2014)
POLC (Planning Organizing Leading and Control) FAST Services Corp.2016
Forklift and basic operations and safety training (2015)
Basic Safety, Health and environment orientation (Jan.2017)
Effective communications Skills ( Jul.2017)
Get Swith On: Leadership development Program(Sept 2017)
Values in Action (Feb.2018)
Effective Negotiation Skills Workshop (March 2018)
Coaching for performance (March 2020)
CODE OF CONDUCT WORKSHOP (August 10-27,2021)
Hr integration (August 13 - 25, 2021)
Basic HR management HR 101(September 2021)
Dmaic training and workshop ( september 17, 2021)
Basic customer service (september 30,2021)
Hiradc (october 13,2021)
Finacial integration for site heads (november 11,2021)
ACHIEVEMENTS
Best supervisor of the month of february (General assembly)
Best supervisor of the month of May (General assembly)
Perfect attendance awardee (2015)fast services corp.
3x Mr. Hustle BEE awardee (Jollibee foods Corp)
Most reliable BEE awardee (Jollibee foods Corp)
Multitasking crew of kitchen awardee (jollibbe foods corp)
Student assistant scholar (PMI COLLEGES-BOHOL)
SUMMARY OF QUALIFICATIONS
Established verbal and written communication skills.
Ability to perform tasks independently as well as part of a team.
Goal oriented and ability to set goals as well as meet objectives.
Multi Tasking.
PERSONAL INFORMATION
Born on 27thof February 1990 at Panglao Bohol Philippines. Can speak English, Filipino and vernacular languages. Knowledgeable in various computer programs such as Word, Excel, and,Aquila system. Can drive Counter balance forklift and reach truck forklift. Interest includes “Warehousing and Order Processing”. Willing to improve skills and learn other interests.
REFERENCE
Rosve Josef Q. Biag
Manager
Jerah T. Lascay
HR/Admin Assistant
Lowelyn C. Caampued
Inventory Supervisor
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Applicant
Contact this candidate