Quality Assurance Data Entry

Shirley Ross ***** Corona Del Mar Drive, Houston, TX 77083

Contact No.: 281-***-**** Email: adzki6@r.postjobfree.com Certifications/Education

*Texas All Lines Adjuster - License Issue Date: 04-17-2023

*Pyrometry AMS 2750E - Aerospace Testing & Pyrometry Inc.

*Current Good Manufacturing Practice (cGMP) - Orchid Orthopedics Solutions

*Internal Auditor ISO/IEC 17025:2017 - Thermo-Temp Inc

*Auditing to ISO/IEC 17025 - The QC Group

*ISO 13485 Certified Lead Auditor - The QC Group

*Pre-Engineering - Center for Advanced Technologies

*Macomb County Community College – Warren, Michigan Experience

Purchasing/QAQC at Southwest Calibration Service, Inc, Stafford, TX October 24, 2022 - Present

Responsible for ordering products, services, and materials needed for everyday operations of the lab. Sale of new gauges and equipment. Responsible for setting up and processing services that fall outside of the scope of the lab. Maintain companies ASL. Creating and processing purchase orders. Cold calls prospective customers to sell new gauges, equipment, and machines. Create and approval of quality documents. Open, investigate and close supplier non-conformance reports (SNCR’s). Quality Assurance & Technical Support Specialist at Thermo-Temp Incorporated, Houston, TX

February 01, 2013 - October 18, 2022

Contract review of orders and calibration certifications are compliant with TTI’s internal procedures, customer purchase orders and/or customer’s procedures. Review of outsourced calibration certifications for compliance with TTI’s internal procedures, customer purchase orders and/or customer’s procedures. Draft formal quotes. Write procedures, create forms, technical reports, and spreadsheets. Conduct and facilitate customer on-site audits, as well as registration surveillance audits. Investigate and respond to customer complaints. Investigate suspected calibration non-compliance to customer’s requirements. Responsible for investigation, recording, and closing of corrective action reports (CAR), non-conformance reports (NCR) and deviation reports(DVR). Communicate with customers on order status, answer questions and request purchase orders. Responsible for maintaining the AVL (Approved Vendor List). Approve data sheet for the lab calibration process. Document control. Quality Lead, Calibration Systems at Orchid Orthopedics Solutions, Southfield, MI July 2009 - December 2012

Test, calibrate, maintain, electronic and analytical measuring, indicating equipment to ensure conformance to established guidelines. Use several calibration methods, including, spanning, linearization and zeroing. Troubleshooting, installing and repairing mechanical components associated testing and/or inspection gages. Responsible for ordering inspection gages and tools. Work with vendors, outsource calibration houses and repair facilities. Conduct internal and external audits in compliance with company policies. Lead company compliance audits. Respond to customer complaints. Initiate, investigate, and close corrective and preventive actions (CAPA). Responsible for Calibration Management System and Document Control. Write procedures; create forms, technical reports, and spreadsheets. Maintain GageTrak database and Rework Tracking database. Conduct Gage Repeatability and Reproducibility Studies (Gage R&R). Train employees on the proper use of inspection gages. Member of the 6S committee and Safety Team. Supervision of 5 employees. Quality Assurance Technician (Contract) at Horiba Instruments Inc., Troy, MI October 2008 - April 2009

CMM part layout utilizing customer supplied print. Manage and maintain a master project schedule for all QA related tasks. Identify, document, and categorize internal and external electronic/mechanical non-conformity using an appropriate database; initiate corrective action. Prepare non-conformance reports; resolve non-compliance issues by working with engineering, manufacturing, and suppliers; and/or arranging for material to be repaired internally. Train other personnel on utilization of meteorological equipment. Maintain calibration of all precision mechanical and electronic measuring equipment assets throughout the company in accordance with ISO standards. Operate manual Mitutoyo CMM (BH710), utilizing CAPPS 6 software. Create forms and QA documents. Conduct time, capability, and feasibility studies. Headed a project to reorganize the QA Lab to create an efficient workspace and better workflow area. Set- up QA document database on company network.

Quality Engineering Lab Technician at Milton Manufacturing Int'l, Detroit, MI May 2006 - October 2008

Evaluate statistical data to determine reliability of parts in accordance with TS 16949 and ISO 14001. Write work instructions and create forms. Implement and train inspectors. Responsible for requests for inspection material, tools and equipment. Conduct weekly "Layered Audits". Lead the audit team and allocated audit activities. Containment and inspection. Calibration of inspection equipment. Operate and program portable Faro Arm CMM, operate and program manual Browne & Sharpe CMM. Perform destructive and non-destructive testing of alloys. Supervision of 2 employees. Project Leader (Quality Assurance) at The Noonan Group Inc., Troy, MI September 2002 - February 2006

On-site Customer Liaison. Supervision and training of QA team of up-to 4 at customer site. Manage on-site personnel for compliance to all site and company protocols. Write work instructions. Set-up job sites using work instructions. Implement and train on-site work instructions. Responsible for timely requests for inspection material, tools and equipment. Online data entry, graphs, I-charts, statistical process control (SPC), and reliability studies. Containment and inspection. Problem solving. Developed calibration methods and techniques based on principles of measurement science, technical analysis of measurement problems, and accuracy and precision requirements. Shirley Ross Page 2 of 2