Customer Service Front Office

Rolando Casiple

Kabankalan City, Negros Occidental

Contact No.: (095*-***-****

Email: *****************@*****.***

SKILLS & QUALIFICATIONS

PERSONAL INFORMATION:

Dedicated and willing to be trained

Birthday: April 16,2001

Above-average ability to multi-task and manage time

Height: 5’7”

Has good communication skills

Customer service

Weight: 53 kilos

Adaptability

WORK EXPERIENCES (On-The-Job Trainee)

CONCIERGE

Boracay December 2022 - February 2023

Responsible for taking care of a wide range of customer or guest needs.

Responsible for arranging taxis or other forms of transportation for guests; providing information to guests about local attractions or places of interest and managing reservations for hotel facilities.

HOUSEKEEPING

Responsible for maintaining the cleanliness, sanitizes hotel and guest rooms. Vacuums and sweeps floors, carpets, and rugs. Makes beds and changes linens. Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.

EDUCATIONAL ATTAINMENT

College

Bachelor of Science in Hospitality Management

Central Philippines State University

Kabankalan City, Negros Occidental

2022-2023

CERTIFICATIONS

Bartending NC II

Housekeeping NC II

Front Office Services NC II

CHARACTER REFERENCE

Name: Chef Henry Remiticado

Position: Demi Chef De Partie, Edsa Shangri-La Hotel & Resorts

Email: **********@*****.***

Phone: 096********

Contact this candidate