BOBBY BRADLEY

*** **** ****** **. **** **J, Arden, North Carolina 28704

828-***-****. adzkgq@r.postjobfree.com

Employment Objective:

Seeking a position as a Part-time Jewelry Sales Associate, which offers the opportunity to be a productive employee highly trainable, motivated, providing excellence in customer service and a strong team player.

Employment Experience:

State Farm Insurance Valdese, North Carolina

Multi-Line Representative June 2016 – Current

Completes the applications/sales of various entities (products) of insurance, pivots from one product to another to promote other lines of insurance making sure the customer’s needs are met, assists customers (on the phone as well as walk-ins) in understanding the insurance products they have purchased, completes quotes for various entities of insurance, collects premiums for various entities of insurance, completes follow-up calls in regards to billing/claims/other information needed. Knowledgeable with NCDOI regulations/requirements, Microsoft windows 7 & 10, Microsoft Outlook.

WoodmenLife Hickory, North Carolina

Captive Insurance Agent June 2015 – June 2016

Completed the sales of insurance products, completed insurance applications for various entities (products) of insurance, completed member service calls/appointments, interacted with community to promote insurance products as well as fraternal benefits, interacted with local chapters of the organization, continued to further education through licensures and CE’s. Knowledgeable with NC laws/regulations of a Captive Agent, Microsoft Windows 10, operating systems for Mutual of Omaha, Aetna, and other various insuring agencies.

Dialysis Clinic Inc. (DCI) Shelby, North Carolina

Chief Technician (CT) August 2012 – April 2015

Completed reuse of dialyzers, read litmus tests of water/bicarb used for dialysis. Completed/ordered inventory for chronic and acute departments. Repaired all dialysis/RO machines, completed facility repairs. Overseen other employees/all other facility operations. Communicated with physicians on water cultures, kept medical directors aware of acute unit information. Continued to provide the best in patient care while facilitating patient treatments. Knowledgeable in water purification/treatment, Microsoft Office 10. Obtained certifications as CCHT and the completion of Level 1 in Repairing Fresenius machines K/K2.

Patient Care Technician (PCT) February 2012 – August 2012

Administered dialysis treatments, cannulated accesses, read vital signs, emergency treatment, and water purification/treatment. Educated patients on diabetes and their intake of many vital nutrients to maintain good health while on dialysis. Completed the initiation/termination of dialysis treatments from vital signs to cannulating to returning the patient’s blood within a timely manner and evaluated post treatment signs of patients. Completed transonics of patient accesses. Read litmus tests for disinfection of dialysis machines/water purification/treatment. Knowledgeable with Microsoft Office 2010, and Darwin Portal.

Community Alternatives of N.C. Shelby, North Carolina

Program Manager September 2011 – February 2012

Knowledgeable with Point Of Care systems, Microsoft Office 2010, Medicaid/Medicare, an extensive amount of knowledge in Information Technologies. Carried a caseload, managed Shelby/Morganton offices daily operations, assisted in preparing/providing feedback on Person Centered Plans, extensive knowledge of agency and state policies/procedures, assisted with agency accreditation, initiated/completed incident & death reports and investigations, prepared multiple reports for executive director, completed processing payroll, administered training to those full-time/contractors, participated with on-call duties, responded to all crisis calls, completed inspections of homes providing services.

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ResCare HomeCare Forest City, North Carolina

Staff Supervisor August 2008 – September 2011

Knowledgeable with Point Of Care systems, Microsoft Office 2010, Medicaid/Medicare, extensive amount of knowledge in Information Technologies. Carried a caseload, supervised direct-care staff, assisted in preparing Person Centered Plans and with Targeted Case Management, extensive knowledge of agency and state policies/procedures, assisted with agency accreditation, initiated/completed incident & death reports and investigations, prepared multiple reports for program manager/executive director, assisted with processing payroll, administered training full-time & part-time employees, completed the hiring/termination process.

Catawba County Department of Social Services Newton, North Carolina

Food Assistance Income Maintenance Caseworker August 2007 – February 2008

Knowledgeable with Medicaid/Medicare, Microsoft Office 2007. Approved/denied individuals for food assistance, completed background checks, researched/verified applicant’s income, assisted individuals in understanding the Food Assistance program, conducted face-to-face/telephone interviews, worked closely with the Fraud Task Force, reviewed/recertified individuals for ongoing food assistance benefits.

Rutherford Hospital Incorporated Rutherfordton, North Carolina

Radiology Technologist Assistant June 2000 – November 2007

Knowledgeable with Meditech systems, Microsoft Office 2007. Processed radiology films, excellent communication skills with radiologist on patient’s history/medical status. Knowledge of MRI, CT, Ultrasound, Nuclear-Medicine and Diagnostic x-rays. Assisted technologists with troubled patients, transported patients to/from the Radiology department, processed x-ray films, filled paper work, and an extensive amount of computer work.

Education: Insurance Property Licensure September, 2016

Insurance Casualty Licensure July, 2016

Ins. Medicare Supplement Long-Term Care Licensure January, 2016

Insurance Accident & Health or Sickness Licensure November, 2015

Insurance Life & Annuities Licensure May, 2015

Lenoir-Rhyne College Hickory, North Carolina

Bachelors of Arts in Psychology – May 2007

Minor in Sociology – May 2007

Activities while attending LRC include Speech-To-Text Technician for Department of Health and Human Services, A Cappella Choir, Newspaper Columnist for Lenoir-Rhynean, Collegiate Mascot, Radio Station DJ.

East Rutherford High School Graduated May 2002 Rutherfordton, North Carolina

References are available upon request.

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