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Security Analyst Help Desk

Location:
Waldorf, MD
Posted:
September 08, 2023

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Resume:

Damilola Aloba (Top Secret Clearance)

Email- adzkfv@r.postjobfree.com, Phone No: 202-***-****

SUMMARY

Experienced in monitoring and responding to cyber threats across a variety of industries. Proven ability to effectively manage and triage incidents, as well as develop and implement incident response plans. seeks to secure a position in a fast-paced and challenging environment. Experienced Security Analyst with over five years of SOC/IR experience. Utilizing Splunk to search and analyze email logs to confirm malicious emails were not delivered or is quarantined and malicious attachment is dropped. Develop follow-up action plans to resolve reportable issues and communicate with other IT teams to address security threats and incidents accordingly. Excellent oral and written communication skills and ability to present to small groups. EDUCATION

University of Lagos, Nigeria Dec 2017

Bachelor of Science in Industrial and Systems Engineering CERTIFICATIONS & TRAINING

Security +

Scrum Masters

PROFESSIONAL EXPERIENCE

Infinity Solution (Molina Healthcare Inc.)

SOC Security Analyst

Nov 2021 – Aug 2023

Annapolis, MD

● Engaged in malware analysis, digital forensics, and campaign assessments; and harmonizes response activities.

● Worked with cyber intelligence teams to identify new cyber threats and campaigns and proactively deploy countermeasures.

● Prioritized incident response activities and coordinated response efforts among City departments and external partners.

● Investigated cybersecurity incidents through log, file, and malware analysis.

● Devised appropriate remediation strategies and assist affected City agencies in containing, eradicating, and recovering from cybersecurity incidents.

● Developed post-incident action plans to improve Mean Time to Detect and Mean Time to respond.

● Monitored and analyzed security events to determine intrusion and malicious events.

● Searched firewall, email, web, or DNS logs to identify and mitigate intrusion attempts.

● Investigated malicious phishing emails, domains and IPs using Open-Source tools and recommended proper blocking based on analysis.

● Conducted research on new and evolving threats and vulnerabilities using security blogs. Intercom Security, Armed Security Officer August 2021 – Present

• Execute security and access control procedures to ensure safety of facility.

• Processing visitors for entry into a facility.

• Conducting inspections and screenings.

• Patrol and responding to calls and emergency medical response for security incidents or as directed.

• Directing traffic and access control.

• Monitoring and operating security and safety systems.

• Reporting incidents and writing reports of the incidents.

• Conducting routine property patrols on foot.

• Systemically monitor security technologies to identify and resolve security risks.

• Provide logistics and communication support as needed.

• Maintain expert understanding of Security SOPs and enforce policies/procedures as directed.

• Maintain physical and mental readiness to respond to emergencies, long durations of standing, sitting, and activities that may include running and maintaining long schedules. Apex (John Hopkins)

SOC Security Analyst I

May 2018 to Sept 2021

Fairfax, VA

• Monitored and responded to computer security incidents using a variety of security tools.

• Analyzed system logs and network traffic to identify trends and potential security issues.

• Performed regular security audits of systems and networks to identify vulnerabilities.

• Investigated alerts and opened Jira tickets to responsible parties.

• Confirmed infrastructure has most recent patches, updates, and libraries.

• Developed ongoing security posture improvements.

• Evaluate existing and new tooling to confirm customer PII and sensitive corporate data is protected.

• Work closely with Engineering to provide guidance and advice on industry best practice security.

• Action against alerts triggered for DLP leakage.

• Conduct log analysis using Splunk.

• Identify suspicious/malicious activities or codes.

• Use Vulnerability Assessment tools such as Nessus, NMAP to perform security testing.

• Search firewall, email, web, or DNS logs to identify and mitigate intrusion attempts.

• Investigate malicious phishing emails, domains and IPs using Open-Source tools and recommend proper blocking based on analysis.

Inova Health

Incident Response

July 2017– April 2018

Fairfax, VA

• Assist with the development of processes and procedures to improve incident response times, analysis of incidents, and overall, SOC functions.

• Provided network intrusion detection expertise to support timely and effective decision making of when to declare an incident.

• Document all activities during an incident and provide support with status updates during the life cycle of the incident.

• Provide information regarding intrusion events, security incidents, and other threat indications and warning information.

• Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved.

• Ability to perform and interpret vulnerability assessments.

• Ability to excel in a face paced, challenging, operations environment with 24/7 shifts.

• Ability to administer the operations of a security infrastructure.

• Assists with activities to triage and escalate any system or network outage to reduce downtime.

Assurance

Help Desk Support Tier II

March 2016 – May 2017

Beltsville, MD

• Thoroughly document support requests and resolutions using the helpdesk ticketing system.

• Follow up with customers, provide feedback, and see problems through to resolution.

• Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.

• Write tips, frequently asked questions, and knowledge articles for the Firm’s intranet and help desk knowledgebase.

• Stay up to date on Firm technology through self-guided learning and review of training materials created by the training staff.

• Testing and evaluating network systems to eliminate problems and make improvements

• Serves as the single point of contact to end users for information technology-related issues, problems, and requests.

• Assist Service Desk Management with reporting, analysis, or training and testing tasks.

• Contribute current technical information and best practices to the knowledge base. Key Competencies

• Active Directory, RSA Security Analytics, Splunk, Wireshark, McAfee epos, Sourcefire, Citrix, VPN, ServiceNow, Remedy, JIRA, Zendesk, And ConnectWise.

• Operating Systems & Software:

Windows 7.0/8.1/10 Pro, Windows 2012/2016, macOS, Microsoft Office 2010/2013, Kaspersky Security, TeamViewer, Norton Ghost, and VMware.

• Hardware:

HP/Dell Workstation, Gateway, Apple, Desktops, Fast Ethernet, Switches, and Routers and WAP, TPC, RJ-45, Remediation, Access Reset, Application installs. TECHNICAL SKILLS

MS Office suite – Word, Excel, PowerPoint, Access, Outlook Other software tools – Relativity, Enterprise Architect Programming Language – python, MySQL.



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