Sales Manager, Customer Service, speak 4 language fluently

Merridee Manchego-Ryan

**** **** ******, *******, ** 80304 • Cell: 303-***-**** • ************@*****.***

Professional Summary:

Customer service, educator, sales professional, adept at building long-term relationships. Skilled in multi-tasking and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.

Skills:

Goal-oriented / People-oriented / Detail-oriented

Positive and friendly with strong conflict resolution

Exceptional time management skills

Work History:

Mapleton Montessori Preschool, 08/25/2919 to 08/1/2021

Preparing environment for children

Preparing lesson plans for individual children

Handling conflict resolutions

Working with parents to resolve any day to day issues

“CEO” of the Ryan household, 04/2017 to 08/25/2019

Manage day to day life of two boys Quentin and Gavan; two dogs Wolfgang, Tulip and one cat, Phish.

Sales and Marketing Consultant, 09/2012 to 04/2017

OneClick-Data – Denver, Colorado

Sold over $20,000 in POE batch services.

Documented all customer inquiries and comments thoroughly and quickly.

Coordinated between billing department and customers to resolve problems.

Handle 20 clients’ needs and data services.

Sales Manager, 06/2005 to 08/2007

Acxiom – Broomfield, Colorado

Sales and account management within financial institutions and Fortune 500 companies. Included selling and account management to B and C-level

Responsible for a million dollars in sales annually.

Sales Manager, 04/2001 to 06/2005

Insight America – Boulder, Colorado

Led the national sales and account management team across decision support, business analysis, and evaluation of new partnerships.

Client Service Manager, 12/1996 to 01/2001

Wall Street Institute – Paris, France

Responsible for schedules and travel plans for 10 teachers within Paris and France.

Set up multimedia English equipment and handled all start and end of groups within F500 companies.

Taught Business English to all Presidents and Vice Presidents of Disney Paris, Peugeot, Fiat and more.

Education:

Montessori Education Center of the Rockies, Boulder, CO – 2019, Early Childhood Education degree.

WICE Paris, France: 1996: TEFL degree through Rutgers University and WICE.

Centro Europa des Linguas, Lisbon Portugal: 1995 – 1-year associate of language and history.

University of Madrid, Spain: 1993 – 1-year associate of Arts: Spanish art, history and language.

High School: 1990, Boulder High School – Boulder, CO.

Languages:

Spanish – Fluent

French -Fluent

Portugese - Proficent

Hobbies; Reading, skiing, hiking, and time with family.

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