REBECCA BURCHAM

West Point, VA *****

757-***-****

adzket@r.postjobfree.com

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Schedule Management

Multitasking and Organization

Microsoft Office Suite

Strong Work Ethic

01/2018 to Current

SENTARA ENTERPRISES

Williamsburg, VA

Scheduling Coordinator

Manage schedules of team of 20 personnel to assure clients were seen according to regulations and staff productivity was met

Utilize MS Office and Excel to analyze data and create spreadsheets. Complete timely changes and updates to schedules in central scheduling system and communicate changes to clients and staff

Coordinate with supervisors, combining group efforts to achieve goals. Maintain filing of daily reports, client information and fax required documents to ancillary staff and physicians Utilized within Sentara Enterprises to train onboarding Scheduling Coordinators Assist with Coordinating Equipment and Appointments for Virtual Care Maintain supplies for clinical staff to enure organization and cost effectiveness within the office Remind staff to take care of time cards, and the proper procedures regarding time cards Equipment prep and scheduling for staff meetings

Assist staff with assigning and turning back in laptops and telehealth units Complete staff calendars to show paid time off and vacations Assist with answering the door professionally to the office and checking for proper ID credentials. 05/2018 to 11/2018

TWO RIVERS COUNTRY CLUB

Williamsburg, VA

Gardener

Cared for grounds by mulching, aerating and edging around flower beds and walkways. Planted flowers to enhance environment.

Operated landscaping equipment, heavy machinery to maintain grounds. Managed inventory

Interact with residents in a friendly and professional manner 07/2016 to 07/2017

FOOD LION

Toano, VA

Sales Associate/Cashier

Operated cash register by adhering to system processes and procedures when ringing sales and tendering correct change and receipts.

Escalated customers' complaints or inquiries to management for immediate investigation and resolution. Worked closely with front-end staff to assist customers. Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty. 06/2015 to 06/2016

FORDS COLONY AT WILLIAMSBURG

Williamsburg, VA

Security Guard

Guarded restricted areas to prevent unauthorized entry. Documented security-related situations and submitted in-depth reports to superiors. Verified photo IDs and tickets to allow guests passage. SUMMARY

SKILLS

EXPERIENCE

Dispatched emergency crew

Maintenance of resident files

10/2013 to 09/2015

5 BELOW

Williamsburg, VA

Cashier

Processed sales transactions to prevent long customer wait times. Answered customer questions and provided store information. Preserved appearance of store by arranging and replenishing displays and merchandise racks. Completed daily recovery tasks to keep areas clean and neat Delivered high level of customer service to patrons using active listening and engagement skills. 08/2012 to 09/2015

REGAL CINEMAS

Williamsburg, VA

Ticket Sales Associate/Theatre Usher

Balanced and reconciled cash drawer at end of shift. Responsible for ticket and concession sales

Recognized security risks to properly handle situations. Managed client complaints

Trained 5 new employees

06/2015

Lafayette High School, Williamsburg, VA

SOME COLLEGE (NO DEGREE): GENERAL STUDIES

Thomas Nelson Community College, Williamsburg, VA

SOME COLLEGE (NO DEGREE): GENERAL STUDIES

Eastern Shore Community College, Melfa, VA

SOME COLLEGE (NO DEGREE): OFFICE MANAGEMENT

Thomas Nelson Community College, Hampton, VA

Certifications:

Public Notary

Effective Business Communications

Keyboarding

Windows

Proofreading and Editing

EDUCATION AND TRAINING

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