Customer Service Sales Associate

Myrim Cepeda

Pasadena, TX ***** • 346-***-**** • ****************@*****.***

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Skills

Seasonal Campaigns

Loyalty Programs

Verbal Communication

Enter Data

Speaking Clearly

Sales Trends

Merchandise Display

Store Opening and Closing

Time Management

Teamwork and Collaboration

Listening Skills

Cash Counting

Work History

Sales Associate, 06/2022 to Current

Kohl's – 5555 Fairmont Pkwy, Pasadena, TX 77505

Monitored service after sale and implemented quick and effective problem resolutions.

Managed returns, exchanges and refunds in accordance with store policy.

Contributed to team objectives in fast-paced environment.

Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Educated clients on current promotional offerings and products using persuasive selling tactics.

Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Built relationships with customers and community to promote long term business growth.

Sales Associate, 06/2020 to 05/2021

Marshalls – 5690 Fairmont Pkwy, Pasadena, TX 77505

Monitored service after sale and implemented quick and effective problem resolutions.

Managed returns, exchanges and refunds in accordance with store policy.

Contributed to team objectives in fast-paced environment.

Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Education

High School Diploma: 05/2021

Deer Park High School - Deer Park, TX

High School Diploma: Expected in 05/2024

San Jacinto College District - Pasadena, TX

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

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