Customer Service Full Time

CAREER OBJECTIVE

EXPERIENCE

BRIAJA THOMAS

321-***-**** *************@******.***

I'm a motivated worker with great interpersonal skills. I'm looking for a full-time position at a growing company. I'm committed to learn new information and better develop my technical skills. I have experience providing customer service, developing relationships, and multitasking in fast-paced environments. Rainbow

Orlando, FL June 2019 - October 2019

SALES ASSOCIATE

Operated the cash register and POS to handle new

sales, exchanges, and refunds for customers.

Informed potential customers to make additional

purchases based on relevant items.

Met merchandising visual standards by keeping the

store stocked and products faced.

Maintained inventory records

Tagged new merchandise for sale and updated

sales signs

Greeted customers and to assessed their needs.

Maintained a clean and organized store

environment that met all company standards.

Entourage Management Group

Winter Park, FL January 2019 - March 2019

• Use sales and communication skills to meet sales targets

• Present personalized sales solutions to create sales

• Build a network of potential clients

• Identify client's needs and link them to solutions

• Develop trusted advisor relationships with business owners, managers, and key decision makers.

• Plan appointments and coordinate with clients

ACCOUNT EXECUTIVE

Home Depot

Altamonte Springs, FL October 2018 - January 2019

SALE ASSOCIATE

Met merchandising visual standards by keeping the

store stocked and products faced

Maintained inventory records

Tagged new merchandise for sale and updated

sales signs

Maintained a clean and organized store

environment that met all company standards.

I had a license to operate a Ballymore Driveable

Manlift Order Picker.

Followed proper safety protocols while operating

machinery such as forklifts or pallet jacks.

Charlotte Russe

Altamonte Springs, FL August 2018 - October 2018

SALE ASSOCIATE

Operated the cash register and POS to handle new

sales, exchanges, and refunds for customers.

Informed potential customers to make additional

purchases based on relevant items.

EDUCATION

SKILLS

Met merchandising visual standards by keeping the

store stocked and products faced.

Maintained inventory records

Tagged new merchandise for sale and updated

sales signs

Greeted customers and to assessed their needs.

Maintained a clean and organized store

environment that met all company standards.

Denny's

Casselberry, FL May 2017 - August 2018

FOOD SERVER

Answered customer questions about

recommended dishes, menu options, and

beverages

Monitored customer tables closely, remained

attentive to guests' needs, and anticipate guests' future needs.

Provided friendly and efficient service to

customers by setting tables with clean linens,

silverware, glassware and condiments.

Followed food safety and illness prevention

procedures

Coordinated with kitchen staff about getting

timely delivery of customer orders and special

requests

Accurately input customer orders into the point of sale system.

Maintained a clean working area at all times by

restocking shelves, sanitizing the work

environment, and organizing supplies.

Mailing Systems Inc (MSI)

Rancho Cardova, CA August 2016 - February 2017

WAREHOUSE ASSOCIATE

Maintained accurate records of the incoming and

outgoing shipments.

Prepared organized merchandise in for shipment.

Packaged and sealed merchandise according to

order specifications.

Maintained a clean workspace by moving prepared

shipments and equipment to appropriate locations

Coordinated with other staff and efficiently

exchanging information

Inspected merchandise for damages and reported

discrepancies to supervisors

Maintained inventories and completed product

counts on a regular basis

Edgewater High School, Orlando, FL June 2022

GED

Customer Service Building Rapport

Cash Handling Accuracy Cash Register Operation

Hospitality and Accommodation Dining Area Maintenance Retail Store Operations Suggestive Selling

CERTIFICATIONS

Shipment Processing Merchandise Display

Teamwork and Collaboration B2B Sales and Customer Service POS System Operations Listening Skills

Returns and Refunds Stockroom Organizing

Restock Shelves Effective Selling Techniques

Forklift Operator / 45037751

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