Sonja Ricks
Houston, TX ****0
**********@****.***
Work History
zTrip
Cab Services
●Transport customers to and from their location.
Iqor
Customer Service Rep
08/2016 - 8/2022
●Inbound calls for insurance claims on damaged mobile devices.
●Tech support on mobile devices.
Corestaff
U of H Postal Service
Mail/Data Entry Clerk
07/2015 - 06/2016
●Separate staff and student incoming mail and packages to be processed.
●Operate the E-Z flat machine.
Resource Staffing
Mattress Firm
Data Entry Clerk
08/2014 - 05/2015
Data Entry Clerk
08/2012 - 10/2013
●Enter information for customers claiming on defective mattresses.
●Scan documents.
●Verify results on claim.
Randstad Staffing
Wells Fargo Bank
Data Entry Clerk
02/2014 - 08/2014
●Sort and open mail.
Enter export/import documents to process for payment.
●Scan documents.
Staffmark
BBVA Compass
Mail Clerk
07/2011 - 06/2012
●Sort and open mail.
●Prepare packages to be mailed to different clients.
Stewart Title
Data Entry Clerk
04/2011 - 05/2011
●Enter different clients' information for payment.
Express Personnel Services
Gexa Energy
Data Entry Clerk
12/2007 - 09/2010
●Enroll Commercial and Multifamily contracts requesting energy.
●Monitor all enrollments with future start dates (Switches and Renewals).
●Update contact info and mailing address on Renewal contracts.
●Process vacant appointment for move ins and outs per request.
Carco Group Inc.
Customer Service
Data entry clerk
10/2006 - 06/2007
Data entry clerk
07/2003 - 10/2003
●Enter different client information for background check.
Wal-Mart
Cashier
09/2004 - 10/2006
●Handle money bags.
●Customer service desk.
●Process MoneyGram orders.
Education
Houston Training School
Certificate in Modern Technology