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Information Technology It Support

Location:
Milan, Lombardy, Italy
Posted:
September 07, 2023

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Resume:

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Sineth Sri Appuhamy

BIT (Bachelor of Information Technology) Aquinas, Sri Lanka

Mobile: +39-329-***-****

E-mail: adzjsn@r.postjobfree.com

Address : Via Cavour No 59/D

Corsico (MI)

Date of Birth - July 27, 1993

NIC – 932090783V

PERSONAL SUMMARY

A confident and reliable Tech enthusiastic – IT Infrastructure Solutions with extensive practical experience of working with Servers, Networking, Backups, Virtualization & Cloud Technologies. Possesses a proven ability to administer and control the operation, configuration, and maintenance of computer-based information systems, also detailed and multi-tasking under any circumstances. An excellent communicator can relate well with people at all levels and have the flexibility for working as part of a team or on my own with less supervision.

AREAS OF EXPERTISE

Windows server operating systems.

Windows client operating systems.

Managing and configuration in Citrix cloud and On-premises servers.

Managing HPE storage solutions and Datacenter.

Administration HPE blade enterprise servers.

Managing and configuration VMware ESXI and vCenter.

Managing and configuration in Veeam Backup Exec.

Administration endpoint security (Kaspersky enterprise level administration)

Working in Microsoft Azure, and Administrator Microsoft 365 cloud environment.

Managing and configuration VMware ESXI and vCenter.

Microsoft office packages.

Infrastructure Solution.

Microsoft Technologies.

SQL Database.

IT Support and troubleshoot.

ERP

IT Lecturing

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WORK EXPERIENCE

ICT Lecturer

Part time ICT lecturer in St. Joseph’s international college Milan. ( 2022 October – 2023 September) DMS Electronics PVT (Ltd)

System Administrator September 2019 – 2022 October Working in DMS Electronics PVT Ltd as a System Administrator for Windows servers, Citrix, VMware ESXI Backups troubleshooting, Infrastructure Solution.

● Active directory managing and troubleshooting (ADDC, DNS, File Server, WSUS, DHCP, etc..).

● Managing and configuration Citrix cloud and On-premises. (Citrix cloud administration Flight center Australia, UK, South Africa and New Zealand)

● Managing and configuration VMware ESXI and vCenter.

● Managing and configuration HPE storage and Blade server

● Managing and monitoring the Kaspersky virus guard console

● Hyper-V virtual machines create and troubleshooting.

● Working in Microsoft 365 admin center.

● Working in Microsoft Azure Cloud environment.

● Day to Day IT support

● Managing and configuration in Veeam Backup Exec. Datamation Systems Pvt Ltd, Colombo 04 (November 2016 – 2018)

IT Executive

Performance Tuning: Ensured that assigned systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime to 99.9% availability.

• Performed security monitoring test to identify intrusions.

• Network Configurations

• Troubleshoot server hardware and software issues and escalate accordingly.

• LAN network maintains and configuration

• Managing and resolving customer issues.

• Installed latest versions of operating systems on demand, per requirements of the clients.

• Monitored both hardware and software systems for errors and updated them regularly to maintain functioning and flow of information.

• Managed and created accounts on applicable domains.

• Maintain Corporate Print Servers and Printers

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The below mentioned some customer-based sites maintain server, FINAC ERP system and network troubleshooting.

• Phoenix (Pvt) Ltd

• Chevron Lubricants Lanka PLC

• Glorchem Enterprise

• Strong and string

• Moonlanka (Pvt) Ltd

• Maharaja Foods (Pvt) Ltd

• Suzuki Motors

• Gateway Furniture

• Smack

Ade Lanka (PVT) Ltd

System Analyzer 2013-2014

• Coordinated with clients to understand their requirements and maintained regular records of completed modules related to software projects

• Suggested affordable software products as per the requirements of client

• Prepared records of validated results according to the client requirements and tested software products accordingly

• Researched on the latest technologies and configured hardware and software to increase work efficiency and effectiveness

• Provided user manuals to clients to learn and operate the newly developed projects

• Tested and verified expected end results of the project and ensured client satisfaction

• Verified data flow of the system and its functional activities

• Maintained testing documents and kept record of various test cases done during software development

• work concurrently on multiple projects and plan accordingly.

• analysis of computer system and recommending effective solutions for enhancement

• Resolving system problems and adding new functionalities to the existing systems

• Analyzing and verifying development of projects according to the client requirements and modifying it with a perspective to align it with business need

• Analyzing current system and providing recommendation for improvement EDUCATION

Institute Name Aquinas University College Ngombo

Bachelor of information technology (BIT) 2016 Batch (Final). School Name Maris Stella College, Sri Lanka

G.C.E Advanced Level (Commerce) 2012 August.

School Name Maris Stella College, Sri Lanka, Sri Lanka G.C.E Ordinary Level 2009 December.

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NON-RELATED REFEREES

Mr. Peter Peiris Mr. Prageeth De Silva

Senior Sales manager Senior Finance Controller

DMS Electronics Pvt ltd DMS Holdings Pvt Ltd

Tel: +94-773****** Tel: +94-769******

Peter adzjsn@r.postjobfree.com adzjsn@r.postjobfree.com I do hereby certify that the particulars furnished above are accurate to the best of my knowledge.

Sineth Appuhamy.



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