Post Job Free

Resume

Sign in

Quality Assurance Customer Service

Location:
Chicago, IL
Salary:
$30+
Posted:
September 07, 2023

Contact this candidate

Resume:

Shamama Siddiqui

*** *** ***** ****. *****, IL.

Cell: 847-***-****. Email:adzjs7@r.postjobfree.com

Objective

Looking for a challenging Software Quality Assurance position in a growth oriented origination where I can contribute my experience and skills in quality and Software development.

Technology-QA skills

SQA Testing & Methodologies

Test Plans, Cases & Processes Functional Requirements

Scripting & Documentation

Regression & Negative Testing

UI & Compatibility Testing

Data Interface & Migration Testing

Performance/Load/Stress Testing

Testing Automation

Defect/Bug Tracking

Test Strategies & Coverage

QA & QC Standards

Professional Experience

Digital21Consulting

Elgin, Illinois.

Quality Assurance Analyst

Apr/2019-Present

Projects: E-Commerce application (B2C) manual testing. Working under senior testers to prepare test cases, test data, RTM and execute testing and record/ track defects.

Functionality testing: user registration and profile management; add product into basket and wish list; checkout functionality and order management.

Testing main pages: home page and featured product page etc.

Testing shopping basket; pay now; checkout and payment system test process.

Browsers & Shopping Cart: testing on different browsers and versions.

Perform both positive and negative testing for all the scenarios and functionalities.

SSL: verify pages are secure and cannot be bookmarked for Secure Pages.

Credit Cards: check the credit card types allowed, expiration dates whether adding or updating card info. Verify billing address. Sessions: session timeout, unique session IDS, user logs. Servers: log files and configuration files.

Social Tests Cases: Social buttons; icons or links are in place and work correctly.

Regression testing: create a base set of user scenarios that must be tested each release, identify for each release the areas of greatest risk and code. And balance risk vs likelihood and plan testing accordingly.

Previous projects: Perform manual and automation testing using UFT (QTP) and Quality Center. Perform quality assurance procedures to ensure that all application, products and services meet or exceed organization standards and business-user requirements. Attain team meetings for Agile design sessions & review requirements with team members, team lead & Business Analyst.

Analyzing, designing and maintaining test artifacts. Black box, static, smoke, informal, performance testing. System testing, Regression and functional testing.

Effectively manages time and ensures that all QA deadlines are met. Defect tracking and reporting.

FreeLancer

QA Analyst/Content Writer

May/2013 – Jan 2019

IT Intern - Quality Assurance Analyst

H2KINFOSYSY. Atlanta, GA.

Jan/2013- Apr/2013

Projects Summary: Ecommerce; Finance/ Banking; Health Care and Window Based Application.

Responsibilities: participate in QA automation test training program.

Creating and set up test environments, test case, RTM and test data. Developing and executing automate and manual tests under supervision. Performing Black box, static, smoke, informal and performance testing. Effectively manage time and ensure that all QA deadlines are met. Keep QA Manager and Test Lead informed of status, progress and major issues.

Addus Health Care.

Palatine, IL. Sep/2000-Feb/2001

Quality Assurance-Billing Analyst

Highlights of Accomplishments: Transferred to IT department as Entry Level Manual QA tester from billing dept. Went through manual QA training under QA team. Learned and employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.

Medicaid Billing Specialist

Responsible for billing and collection of insurance accounts in accordance with established protocols and procedures, in keeping with established performance measurements and standards. In addition, assisted as a second-level expert in the handling of more difficult or complex accounts, problem solves and helps train and mentor others.

Harris Bank.

Elk Grove Village IL 60007.

Bank Supervisor July/1999-June/2000

Job Responsibilities:

Support Branch Management with day-to-day administration of the branch operations, including the completion of audits, maintaining joint custody and processing of internal entries. Perform Personal banking, Vault and ATM balancing. Assist in personal and commercial loan processing.

Education & credentials

Perusing, AAS in micro-computers at, Elgin community college. Present.

Training for BI Analyst (SSIS, SSAS & SSRS). Xceltrait Inc

QA Certification. H2kinfosys, Atlanta. GA. Mar/14-May/14

Certified in Oracle Financial applications AP, GL, AR and AOL. SQL* PLUS, PL/SQL. Comp-U-Learn, Hyd. India. Mar1999. Trained & Certified Financials representative (retail banking) and branch management. Bank Secrecy Act.1996

Reference: Available upon request.



Contact this candidate