Gloria Cowyin
Customer Service Rep
Contact Objective
***** ***** **** ** ********** about building customer relationship and helping defusing customer
Indianapolis IN 46235 situations.
***********@*****.***
Education Experience
Harold Washington College September 2014- July 2020
Chicago IL}Customer Service Rep - Illinois Tollway/Lighthouse of the Blind
Law Enforcement
Key Skills
Adaptability
Positive Attitude!
August-2003-November 2011
Quality Control - Samuel Adams
December 1998- June 2003
Customer Service Rep - Disability Bureau
Responsibilities: Receive incoming calls, adhere to the privacy act, maintain up-
to-date knowledge of companies and regulations and policies, update customer
accounts accurately, gather data from customer, navigate between multiple
systems, collect payments,
References
Available upon request.