Jose Javier Michel

510-***-**** adzjkf@r.postjobfree.com

*** ******* ***., ********, ** 94801

EDUCATION

RICHMOND HIGH SCHOOL Richmond, California

Received High School Diploma August 2002 – May 2006 GPA: 3.00 WORK EXPERIENCE

HOME CARE PROFESSIONALS Oakland, California

In-Home Caregiver November 12, 2019 - Present

● Established and maintained effective communication and a professional relationship with clients and family members from the East Bay Area region.

● Observed and reported sudden any changes in the client's mental, physical, or emotional condition or home situation

● Administered prescribed oral medications as directed by physician or home care nurse.

● Performed light housework duties including cleaning, washing clothes and dishes, gardening, running errands, and basic troubleshooting of household appliances and electrical equipment.

● Assisted in meeting nutritional needs and special dietary restrictions by planning and preparing three-course meals.

STARBUCKS San Francisco, California

Shift Supervisor October 2011 – October 2018

● Assisted store manager with daily store tasks including running the store, helping baristas during busy times, training new employees, supervising employees, and delegating tasks.

● Maintained a calm demeanor during periods of high volume or when unusual events occurred to keep store operating to standard, thus setting a positive example for the shift team.

● Developed positive relationships with team by understanding and addressing individual motivations, needs, and concerns.

STARBUCKS San Francisco, California

Barista July 2011 – October 2011

● Maintained a “customer comes first” attitude allowing for connections to be made with customers, making the Starbucks experience a lot more personal.

● Promoted to Shift Supervisor after first quarter of working there. DENNY’S San Pablo, California

Server 2009 – 2011

● Provided excellent customer service by taking food and beverage orders as quickly and efficiently as possible, paying close attention to individual customers’ needs and wants.

● Ensured food orders were made on time and with exceptional quality by coordinating with kitchen staff.

● Proved to be an excellent Team Player by performing all delegated tasks as directed by the management and made sure that all the company’s operational guidelines were upheld. ADDITIONAL INFORMATION

PROFESSIONAL STRENGTHS: Passionate, creative, friendly, empathetic, relatable, and perseverant attitude. COMPUTER SKILLS: Proficiency in MS Word, PowerPoint, Excel, and Google Drive. LANGUAGES: Fluent in both English and Spanish.