ZyAra Williams

Flint, MI 485**-***-*** **** adzjjh@r.postjobfree.com

Professional Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Skills

●Feeding Tube Management

●Biological Specimen Handling

●Companionship and Emotional Support

●Electronic Recordkeeping

●Activities of Daily Living (ADL) Support

●Mobility Assistance Needs Understanding

Emotional Intelligence

●Efficient and Reliable Team Player

●Trustworthy Companion

Work History

Certified Nursing Assistant 03/2022 to 01/2023

ShiftMed - Mid Michigan

●Travel to local Nursing Homes and Assistant Living Facilities to help take care of residents.

●Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

●Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

●Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

●Checked patient vitals such as temperature, blood pressure and blood sugar levels.

●Oversaw and maintained patients' rooms, group living areas and nurse stations.

●Facilitated personal hygiene management, feeding and ambulation.

●Transported patients between rooms and appointments or testing locations.

●Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

●Supported ambulation and physical therapy needs by conducting planned exercise routines.

●Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

CNA/Caregiver 06/2022 to 05/2023

Safe Hands Warm Hearts Inc – Flint, MI

●Tasks and duties, same as listed above.

CNA - Certified Nursing Assistant 01/2022 to 04/2022

Willowbrook Manor

●. Tasks and duties, same as listed above.

Front Desk Associate 07/2021 to 11/2021

Chase Hospitality Group

●Welcomed each new arrival pleasantly and confirmed reservations and identification.

●Entered and updated sensitive customer information during check-ins and room changes.

●Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

●Issued room keys to guests upon check-in and answered questions regarding proper use.

●Acquired in-depth knowledge of surrounding area to offer guests entertainment and dining options.

●Maintained clean and organized front desk areas to uphold polished company image.

●Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

●Oversaw fast-paced front desk operations and guests' needs at busy facility.

Resident Aide/Med Tech 01/2020 to 12/2020

Homestead Health Care

●Assisted patients daily with chores, errands, transportation, cleaning and purchasing supplies.

●Assisted patients with dressing, grooming, feeding and mobility restrictions.

●Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

●Documented residents' mental status, sleep and eating patterns in medical record books.

●Administered medications to patients and remained vigilant for negative side effects.

●Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Private Nanny 05/2019 to 10/2019

The Pitts Family

●Organized and cleaned home after activities by picking up toys and straightening up playroom.

●Built positive and nurturing environments to support child social and emotional growth.

●Played games, worked on puzzles and read books to young children.

●Prepared healthy, age-appropriate snacks and meals and assisted with projects and homework assignments.

●Monitored schedules to maintain sleeping, eating and school schedules for children.

●Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback..

●Traveled to care for children, allowing parents to share private time while giving children fun adventures.

SALES ASSOCIATE 11/2018 to 04/2019

Family Dollar

●Provided positive first impressions to welcome existing, new, and potential customers.

●Organized racks and shelves to maintain visual appeal, engaged customers and promoted specific merchandise.

●Prepared merchandise for sales floor by pricing or tagging.

●Trained and developed new sales team associates in products, selling techniques and company procedures.

●Prepared large cash deposits with zero discrepancies.

Crew Trainer 01/2015 to 09/2018

McDonald's – Flint, MI

●Trained other employees in customer service, food safety and performance requirements.

●Set a positive example for team members by providing high-quality, efficient service.

●Greeted customers with smiles and provided friendly service to professionally handle every need.

●Took orders, prepared meals, and collected payments.

●Operated cash register to process payments. Kept drawer balanced by accurately processing payments.

●Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

SALES ASSOCIATE 08/2017 to 06/2018

The North Face

●Organized racks and shelves to maintain visual appeal, engaged customers and promote specific merchandise.

●Helped customers locate products and checked store system for merchandise at other sites.

●Answered customer questions regarding sizing, accessories, and proper care for merchandise.

●Processed product returns and assisted customers with other selections.

●Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

●Tracked stock using company inventory management software.

●Applied security and loss prevention training toward recognizing risks and reducing store theft.

●Grew sales and boosted profits, applying proactive management strategies, and enhancing sales training.

Education

High School Diploma 05/2015

Academy West High School - Flint, MI

Certifications

●CNA - Certified Nurse Assistant

●First Aid/CPR Certified

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