Adam Mansour

***** **** ***, ****** *****, IL ***87

adzjfb@r.postjobfree.com 708-***-****

Professional Experience

Green Home Makeover – Illinois March 2022 - to present

Network Administrator

- Excellent knowledge of TCP/IP, DNS, DHCP, VLANs

- Knowledge of Layer 2 & 3 Cisco Switches

- Familiar with Data Center switches Cisco Nexus 9k,7k

- Experienced in configuring and monitoring Cisco Meraki firewalls and access points

- Increased performance and compliance by creating, upgrading, and documenting technical processes for

20+ IT standard operating procedures

- Network Security experience configuring and designing ACLs, Firewalls, NAT, IDS, NSG, ASG

Nobles International Schools – Saudi Arabia January 2012 - March 2014

Lead Networking Specialist - Team of 12

- Installed the necessary networking devices and completed installing cabling, switches, and routers in any

new build additions such as labs.

- Connected all equipment to the network such as computers, faxes, printers, and copying machines.

- Solved server problems and completed PC Network troubleshooting.

- Knowledge of TCP/UDP/ICMP, IP, DNS, DHCP, ACLs, VLANs, VRFs.

- Knowledge of PCI and SOX requirements.

- Good understanding of ITIL/Service Management processes.

- Troubleshooting: TCP dumps and packet capture analysis

- Responsible for user compliance, device usage acceptability and network allowance

- Proactively monitor 200+ network devices and servers to detect and resolve issues before services are

impacted

- Implemented SMNP solution to monitor more than 30+ network devices across 3 different locations

- Administered Active Directory, DHCP, DNS management and VoIP devices

(International Arabian Hardware) – Saudi Arabia October 2011- December 2012

Subcontracting for Mobily Company

Technical Specialist

- I worked in the projects division as a technical support specialist configuring

IBGP, EBGP, OSPF, and EIGRP

- Configured KVM switch to manage all switches

- Configured network settings on Dell ESXI Hosts

- Managed memory utilization, disk usage, CPU usage and performance notifications using SolarWinds

- Utilized Bitdefender Gravity Zone to monitor and patch over 20,000+ endpoint and server vulnerabilities

- Enhanced process of assigning 200+ users to 50+ security and distribution groups in Active Directory

- Wrote and deployed over 30+ group policies to increase employee efficiency and security

- Configured Zerto to increase RPO and RTO for high availability applications and files

Subcontracting for Prosecjo Company– Saudi Arabia January 2010- September 2011

Technical Specialist

- Professional advisor in the implementation section.

- Monitored and Installed Netwrix Auditor to track failed logins, accessed files and changes made on

production systems to increase security controls and documentation.

- Configured and maintained data backups using Veeam Backup and Replication

Education Bachelor’s in computer information system September 2005- June 2009

Philadelphia University - Jordan

Columbus State Community College October 2016 – January 2017

CCNA Certificate Program;

Introduction to CISCO Networks: Hands on training to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.

CCNA Routing and Switching: Hands on training to configure and troubleshoot routers and switches and resolve common issues with RIPv1, RIPv2, single-area and multi-area OSPF, virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks. Scaling CISCO Networks: developing the knowledge and skills needed to implement DHCP and DNS operations in a network. Connecting CISCO Networks: learning how to configure and troubleshoot network devices and resolve common issues with data link protocols. Developing the knowledge and skills needed to implement IPSec and virtual private network (VPN) operations in a complex network.

Certification CCNA Cisco Certificate May 2017

CCNP – currently pursuing

Foreign Languages

Arabic: Native

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