Customer Service Representative
Resume:
Jessica Polnac
Spring, TX *****
adzjc7@r.postjobfree.com
Experienced and reliable customer service officer with extensive experience providing strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Looking for work with room for growth. Authorized to work in the US for any employer
Work Experience
Business Owner
Royalty Cleaning - Spring, TX
January 2019 to August 2023
A results-driven business owner specializing in operations management, marketing, strategy development, and team leadership. A proven track record of developing business plans and building relationships with clients to grow the customer base. Adept at identifying opportunities to increase market share.
Customer Sales and Service Representative
Northtown Group - Spring, TX
October 2015 to January 2019
Serve customers by providing product and service information and resolving product and service problems. Attract potential customers by answering product and service questions and suggesting information about other products and services. Open customer accounts by recording account information.
Education
Associate's degree in Criminal Justice
College of Southern Maryland - Leonardtown, MD
September 2000 to June 2003
Skills
• Communication, Active listening, Time and Stress Management, Dedication, Warmth, Empathy, Problem-solving, Product Knowledge, Customer relationship management (10+ years)
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