Customer Service Data Entry

QUINDELL SWANSON

Charlotte, NC · 980-***-****

*******************@*****.***

Objective: To obtain a rewarding career within an established company that will allow me to grow while utilizing my 10 plus years of work experience.

EXPERIENCE

06/2019 – PRESENT

CREW MEMBER, PAPA JOHNS PIZZA

Prepare crew member workstation’s and make sure they are properly stocked.

Process customer orders via phone, web and face to face while providing excellent customer service.

Unload food truck and supply orders and put away items in their correct locations.

Document and report daily inventory to store manager.

Process credit card and cash transactions.

Complete closing duties as needed by making sure the store is properly cleaned and secured.

01/2017 – 09/2019

GLASSMAN, Moss Supply company

Set up machinery and make sure the needed supplies are ready for production workers.

Properly label all products produced.

Sort raw and tempered glass into production batches for other departments.

Produce insulated glass with minimal breakage.

Edge the corners and frame glass to prepare for production.

Knowledgeable of all operating and fundamentals of safety rules and regulations.

06/2009 – 09/2017

REM STAFFING, VARIOUS POSITIONS, TEMPORARY WORKER

Call center customer service agent.

Data entry of phone and web orders.

Process phone and email orders.

Production and assembly worker.

Hotel front desk agent.

Check in customers and secure payments to for guest.

Do daily hotel bucket and security checks.

Food and restaurant worker.

EDUCATION

06/2008 - 05/2010

HARRISBURG AREA COMMUNITY COLLEGE, GENERAL EDUCATION

05/2008

JOHN HARRIS HIGH SCHOOL, high school diploma

SKILLS

Cash register operation

Data entry

Customer Service

Food safety and preparation

Excellent Customer Service

Leadership Skills

Great time management

Assembly and production

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