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Customer Service Experience

Location:
Brampton, ON, Canada
Posted:
September 06, 2023

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Resume:

RAMANDEEP KAUR 438-***-****

adziw4@r.postjobfree.com

** ********** *****

BRAMPTON, ONTARIO,

L6P3C7

SKILLS

• Communication

• Problem Solving

• Critical Thinking

• Pursuing Linux, AWS, DevOps

• Lecturing and leading discussions

• Project based learning

• Pursuing Cloud Computing

EXPERIENCE

May 2019 - December 2020 Quality Assistant

Concord Premium Meats Ltd.

City: Montreal, Quebec

Responsibilities:

• Ensure the quality of cooked and

uncooked meat through each line.

• Monitor the safety measurements

for all the departments while

working.

• Provide training to new employees.

• Monitor the specifications and

requirements of final products.

January 2021- April 2022 Supervisor

Harvey's

City: Toronto, Ontario

Responsibilities:

• Scheduling work shifts

• Training employees for their roles

• Giving employees feedback on their

performance

• Solving workplace challenges or

conflicts

• Relaying information between their

team and upper management

• Guiding their team through daily

work activities or projects

• Monitoring employee performance to

ensure maximum productivity

August 2021 – January 2023 Customer Service

Sykes’s Home

Responsibilities:

• Responding to customer inquiries

within company hours on Phone

calls.

• Troubleshooting tech problems

• Handling complaints to building

strategies for improving the overall

customer experience and fostering

loyalty

April 2023 - Currently Customer service

Home Depot

Responsibilities:

• Requesting price checks

• Honoring coupons

• Collecting payment

• Giving appropriate change

• Counting the contents of the cash

register drawer at the end of each

shift

• Maintaining receipts, records, and

withdrawals

EDUCATION

Secondary 2012

Mathematics, Social Science, English

High Secondary 2014

Mathematics, Economics

Bachelor of science 2017 Mathematics, Computer applications, Management

Diploma 2018-2020 Business administration (Marketing and Sales)



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