Customer Service Representative

Kshitij Makwana

adzitd@r.postjobfree.com 437-***-**** 10 Garfella Drive 06/05/2003

Profile

Seeking a challenging role where I can leverage my skills and expertise to contribute to the success of the organization. Committed to delivering high-quality work and exceeding expectations in a dynamic and fast- paced environment

Professional Experience

Reliance Digital Retail, Customer Service Representative

•Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

•Answered customer telephone calls promptly to avoid on-hold wait times. 09/2022 – 02/2023

Vadodara, India

•Answered constant flow of customer calls with minimal wait times.

•Offered advice and assistance to customers, paying attention to special needs or wants.

Server, Pizza Depot

•Taking Orders: Approach tables to take food and drink orders, providing recommendations and answering any questions about the menu.

•Serving Food and Beverages: Deliver orders accurately and efficiently, ensuring that each dish is presented well and matches the customer's request. Serve beverages promptly and refill glasses as needed.

Etobicoke, Canada

•Teamwork: Collaborate with other staff members, such as kitchen staff and managers, to ensure smooth operations and a cohesive team environment.

•Knowledge of Menu: Familiarize yourself with the menu items, ingredients, and specials. Offer suggestions based on customer preferences and dietary restrictions.

Certificates

Quickbook Foreign accounting

Advance

Education

Business Administration, Humber College 05/2023 – present Etobicoke, Canada

Ability

•Effective communication and interpersonal skills.

•Can follow instructions well and manage duties independently requiring minimum supervision.

•Ability to work in fast paced environment.

•Highly organized with great attention and details.

•In-Depth knowledge of social media marketing platforms.

Contact this candidate