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Data Entry Customer Service

Location:
Hollywood, FL
Posted:
September 06, 2023

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Resume:

Patrice Williams

adzisp@r.postjobfree.com

786-***-****

OBJECTIVE

Experienced, reliable, and hardworking medical technician seeking long-term position in related fields. As a certified Phlebotomist, my goal is to continue growing within the field of phlebotomy as well as continue advancing in the medical community. My experience, passion, and well developed skills have prepared me for any challenging position to help achieve company goals and standards while also excelling as an employee and medical professional.

SKILLS

-+20 years in the medical field and medical office setting.

-Certified Phlebotomist with +6 years experience in a Phlebotomy office setting.

-Quick and efficient learner with ability to train effectively.

-Efficient in Microsoft Word, Excel, PowerPoint, Outlook.

-Medical Billing and Collections expertise. Proficient in handling medical insurances/verifications

-CPR Certified

EXPERIENCE

Quest Diagnostics

December 2020 - PRESENT

Miami, FL

Phlebotomist

-Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.

-Administer oral solutions according to established training.

-Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

-Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database.

-Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. Also ensured all data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order are completed on a regular basis.

-Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.

-Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete training courses and keep up-to-date with the latest phlebotomy techniques.

Florida Palms Academy

January 2017- 2020

Hollywood, FL

Mental Health Technician

-Provides supervision and direction to emotionally, mental and behaviorally challenged children and adolescents (aged 6-15) in a compassionate and respectful manner. Ensure a safe and secure environment. Act immediately to remove all dangers or threats to the welfare of our clients and know the whereabouts of all children in your care.

-Demonstrate skills in the areas of relationship building, appropriate boundaries and role modeling with children. Demonstrate care, compassion, respect, integrity, truthfulness and ethical behavior with children as well as interactions with other staff members.

-Supervise daily routines and responsibilities of children in a supportive, professional manner and ensure performance of daily self-care tasks, assisting when necessary.

-Utilize Verbal and Physical Interventions to ensure the safety of all clients

-Communicate all relevant client information obtained by daily supervision to appropriate treatment team members on a timely basis.

-Complete all necessary field documentation to ensure organized records of all patients and office activity.

Onsite Health Diagnostics

August 2014 − 2021

Miami, FL

Phlebotomist/ Supervisor

-Monitors and oversees Health Screening Technicians, while following the best practices to ensure a safe, sanitary workspace

-Provide an introduction of myself to all persons being screened while giving a brief statement of Protected Health Information.

-Performed tests to determine information related to body composition, glucose, cholesterol, triglycerides and similar tests that may include capillary or venipuncture intravenous access;

-Such other services and tests reasonably requested by the Company.

Kent Security

October 2016 – January 2017

Miami, FL

Security Guard

-Patrolled premises regularly to maintain order and establish presence.

-Monitored and authorized entrance of vehicles or people in the property.

-Secured all exits, doors and windows after the end of operations.

-Checked surveillance cameras periodically to identify disruptions or unlawful acts.

-Responded to alarms by investigating and assessing the situation.

-Submitted reports of daily surveillance activity and important occurrences; using deggy systems for checkpoints.

Community Blood Centers of South Florida

March 2001 − April 2011

Miami, FL

Lead Phlebotomist

-Greeted donors, taking vitals and recording all of their personal and medical history. Great organizational skills and detail oriented.

-Responsible for daily driving of mobile units, vans, or trucks to specified locations of blood drive. Meeting with contact before we begin driving and speak with them upon our departure.

-Providing excellent customer service, making sure equipment is working properly. Restocking supplies and cleaning the work area. Taking inventory of what supplies are needed.

-Supervised and trained staff, while overseeing daily blood drives. Sent daily reports to directors on daily progress of drives.

-Performed variety of procedures for the collection of blood and blood specimens for different components of blood using different gauges of needles for laboratory procedures

(More experience available upon request)

EDUCATION

Coral Gables Senior High

Graduated 1990

Miami, FL

High School Diploma

Miami Dade Medical

Graduated 1998

Miami, FL

Medical Record Transcriptionist

CERTIFICATIONS

Beacon Hill Career Training

Completed January 2020

Fort Lauderdale, FL

Certified Phlebotomy Technician Prep.

High Protection Intelligence Services

Completed 2014

Miami, FL

Class D Security Officer Certification.

(References available upon request)



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