Customer Service Data Entry
Resume:
KAYLA ORTIZ
VALENCIA, CALIFORNIA 91354
Motivated individual with many years of customer service experience. Strengths include organizational skills, attention to detail, and effective communication with customers. Self-starter that works well both independently and with others. PROFESSIONAL EXPERIENCE
2017-2019 Galpin Motors – North Hills, California
POSITION: Finance Assistant
• Managed data, records, and reports by checking for errors and verifying accuracy of information
• Prepared receipts, vouchers and invoices
• Prepared spreadsheets for data entry
• Independently prioritized daily tasks and responsibilities
• Attended and took notes at all financial department meetings
• Assisted with a variety of administrative tasks including copying and faxing 2016-2017 Galpin Mazda – North Hills, California
POSITION: Receptionist
• Served visitors by greeting, welcoming, and directing them appropriately
• Operated telecommunication system
• Kept a safe and clean reception area by complying with procedures, rules, and regulations
• Assisted with a variety of administrative tasks including copying, faxing, and taking notes
• Answered phones in a professional manner, and routed calls as necessary
• Sorted and distributed mail
2012-2016 Aqua Turf Club – Southington, Connecticut POSITION: Assistant Manager
• Planned the venue layout according to the number of guests and the type of event
• Determined the number of table waiters and servers required
• Supervised the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations
• Consulted with the Head Chef regarding the timing of meal courses to be served
• Oversaw the seating of guests, the serving of meals and beverages, and the clearing of tables
• Managed the availability of liquor and soft drinks, when required
• Answered customers' questions and accommodated special requests
• Prepared work schedules and completed documentation in a timely manner EDUCATION
2020 Los Angeles Mission College- Sylmar, California Nutrition Program
2012-2015 Tunxis Community College- Farmington, Connecticut Business Administration Program
2011-2012 Eastern Connecticut State University- Willimantic, Connecticut Communications Program
2007-2011 Glastonbury High School- Glastonbury, Connecticut High School Diploma
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