Business Analyst Process

Career Summary:

A highly talented and accomplished information technology professional with more than 14 years of diversified experience in Project Management, Insurance IT & Banking, Business Analysis. Experience is designing, planning and Implementation of corporate networks. Strong Project management skills, with proven ability to direct large scale development and Installation Projects.

Highlights of Professional Skills:

In-depth knowledge of ERP (Enterprise resource planning) System, Skilled in Planning & Implementation of ERP System.

Extensive Knowledge and Working experience of Business analysis & designing business case.

Deep knowledge of various Analysis problems & has an ability to identify, analyze and solve the problem.

Strong problem solving and time management Skills. Industries & Business Process Exposure:

Banking / Financial Services

Insurance

Professional Experience:

State Life Insurance Corporation of Pakistan. (Feb 2010 to Present ) www.statelife.com.pk Team Lead Business Analyst / Deputy Project Manager IT Responsibilities:

• Acts as a liaison between senior management and IT team and consult with functional unit management, personnel, government entity and private organization to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

• Evaluate business context and processes, gather and analyze business requirements and uncover gaps and areas for improvement.

• Understand organization needs the context around them and facilitate the change or solution whether technical or not technical to solve the problem or improve the situation.

• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

• Provides technical assistance in training, mentoring, and coaching professional and technical staff.

• Conduct UAT test cases and ensuring all positive and negative functional and non-functional scenarios are covered and Participates in user acceptance testing and testing of new system functionality.

• Highlighting gaps in existing functionality and reviewing requirements with stakeholders Evaluating business processes and anticipating requirements

• Coordinate and facilitate User Acceptance Testing phase are built to specification and are of a high quality as per stakeholder requirements. Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.

FAISAL AZIZ

Address: House No 2/4 Sheet No 20 Model colony Karachi-75100, Pakistan.

Cell# +92-033*-******* Date of Birth: April, 28, 1982 Phone No: +92-021-******** Marital Status: Married Passport # BW-1815151 E-mail: ************@*****.*** CNIC No: 42501-0428515-1 Skype Id: faisal.aziz45

Linked-in id: https://www.linkedin.com/in/faisal-aziz-4834b029/

United Bank Limited (UBL) (April 2007 to Dec 2009 ) www.ubl.com.pk Business Analyst- Banking

Responsibilities:

Proficient in all phases of Requirement Management, including gathering, analyzing, detailing and tracking requirements.

Experienced in documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) also building business Process Flow Charts using tools such as Visio.

Skilled at reviewing test cases making sure they are in accordance with requirements, and assist the overall testing process by activities such as Change and Defect Management and conducting User Acceptance Testing.

Strong understanding of SDLC methodologies such as Waterfall with hands on experience in all of them.

Excellent communication skills and adept at facilitating walkthrough and training sessions.

Extensively experienced for organizing and documenting requirements, preparing use cases, writing business documents and reports in Pre- Testing phase.

Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.

Participated in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.

United Bank Limited (UBL) (March 2005 to March 2007 ) www.ubl.com.pk Credit Analyst (CIU Department)

Responsibilities:

Responsible for signing credit limits of credit cards, Cash line, and Personal loans after complete analysis of financials, scoring, profile and credit histories.

Ensure that loan is approved based on risk acceptance criteria set by Credit Policy, ensuring compliance with local laws and prudential regulations of central bank.

Ensure review of credit reports for debt burden, score, rating, and credit history of existing loans.

Ensure through internal systems that customer’s existing relationship with the bank is satisfactory.

Ensure that residence and business verification reports are satisfactory and are available with the file.

Ensure that security and legal documents are available as per requirement at the time of disbursement of loan.

Ensure compliance with laid down service and quality measures and turnaround time (TAT).

Ensure that loans are sanctioned as per Audit and compliance requirements.

Share MIS of approved and declined cases with higher management.

Coordinate with credit policy team for policy related queries and feedback of portfolio performance.

Provide feedback for policies & procedures improvements.

Coordinate with external agencies and verification management for authentic and timely verifications.

Academic Qualifications:

Master in Economics (MA) - 2008-2011 University of Karachi.

Bachelor of Computer Science BS (CS) 2001-2005 Shah Abdul Latif University.

Bachelor of Commerce B.COM 2002-2004 University of Karachi. Training & Certificate:

Professional training course on “SQL, PL/SQL” from Oracle University.

Professional training course on “Database Administration” from Oracle University.

Professional training courses on “Developer 6i, 9i” from Oracle University.

One day Training on "Islamic Takaful" from IBA

One day Training on "AML"(Anti Money Laundering) from SLIC.

One day Training on “Middle Management" from SLIC. Skills & Method Exposure:

Project Implementation

Business Analysis & Business Process Reengineering

Process Improvement Analyst

Process Modeling

Personal Characteristics:

Able to deal with either high-level business issues or technical details

Creative, analytic problem solver that views issues from multiple angles

Works well in team-oriented or independent environments

Active explorer of alternatives and improviser when faced with project challenges

Strong belief in value of on-going staff training, education, and mentoring

Capability for critical thinking in the analysis of requirements and development of solutions

References:

Bashir Azim

Sidat Hyder Morshed Associate (SHMA)

Sr.Technical Manager

Cell: 032*-*******

Behroz Mirza

Jubilee Life Insurance

Sr. Manager Project

Cell: 030*-*******

Contact this candidate