Customer Service Delivery Driver
Resume:
Erick Walder
Fayetteville, AR *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Amazon Associate Delivery Driver
P3 Elite Logistics LLC - Lowell, AR
July 2023 to Present
Key Duties & Responsibilities:
• Successfully handle and deliver packages on time.
• Safely drive and perform safety inspections on Company vehicle, follow all local & state laws, road/ driving regulations, and Company policies
• Provide excellent customer service and satisfaction despite stressful events / conditions Director of Business Operations
Chandler Chiropractic - Siloam Springs, AR
January 2019 to Present
Responsible for a 50% increase in growth and profitability which included expense control, staff management, customer satisfaction and department supervision. Elite Performance Enhancement Specialist
Elite Performance - Fayetteville, AR
Present
Enhancement of athletes to perform at an elite level while balancing social and economic boundaries to increase brand awareness.
Health Care Portfolio Manager
Area Agency on Aging - Fayetteville, AR
2016 to 2019
Responsible for locating, coordinating, and monitoring services and resources for all individuals over the age of 60, to include, minorities, low-income and rural senior citizens, while also providing support to clients in the Arkansas
Department of Health and Human Services' Medicaid
Alternatives Program as needed. Responsibilities including delivering Medicaid products to clients in compliance with The Department of Human Resources. Consumer Support Specialist
Arkansas Support Network - Springdale, AR
May 2015 to May 2016
Provided support and assistance to assigned individuals who receive services through the Community Living Services
Division of Arkansas Support Network, Inc. enabling individuals to live in a home, utilize the community to its fullest and to attend school or work.
Replenishment Business Analyst
Cesco Beverages
2013 to 2014
Responsible for shipping, receiving, returns, carrier relations, order management, product management and customer service.
Assumes prompt, accurate, and systematic handling of finished goods and raw materials orders while providing outstanding customer service.
Logistics/Replenishment Manager
Hana's Candles
January 2013 to December 2013
Aggressively managed unproductive inventory identified trends and developed recommendations to correct.
License Compliance Manger
Walmart Stores, Inc - Bentonville, AR
May 2003 to July 2005
Monitored licenses; supervised renewals and state additions and applied for license renewals before license expiration; prepared applications and submitted paperwork to the appropriate city, county, and state licensing bodies or governmental agencies.
Education
CNA in Nursing
Medlinc, Inc. - Fayetteville, AR
September 2019 to December 2019
Associate in Retail Analysis
Northwest Arkansas Community College - Northwest, Arkansas, USA January 2013 to May 2015
Bachelor of Arts in psychology
University of Arkansas
M.B.A. honors in Marketing and Business Management Analysis Webster University
Skills
• Nursing Experience
• Nursing Home Experience
• Nurse Management
• Medical Technician (1 year)
• Retail Link
• Clinical Trials (Less than 1 year)
• Clinical Research (Less than 1 year)
• Business Analysis
• Product Management
• Product Development
• Computer Networking
• Laboratory Experience
• Quality Assurance
• Process Improvement
• Performance Enhancement Specialist (10+ years)
• Personal Training
• Team Management
• Strategic Planning
• Data Analysis
Awards
University of Arkansas, Hall of Honor
September 2010
Inducted into the University of Arkansas Hall of Honor. Arkansas Track and Field, Hall of Fame
March 2015
Inducted into the Arkansas Track and Field Hall of Fame. Mobile, Alabama Sports Hall of Fame
February 2017
Inducted into the Mobile, Alabama Sports Hall of Fame. Arkansas NAACP Sports Hall of Fame
April 1998
Inducted into the Arkansas NAACP Hall of Fame.
NCAA Track and Field Hall of Fame
June 2022
Inducted into the NCAA inaugural Track and Field Hall of Fame class. Certifications and Licenses
CNA
October 2019 to December 2019
Nursing Assistant Program provided by Medlinc, Inc. Retail Analyst
January 2013 to May 2015
Certified Retail Analyst
Assessments
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
June 2023
Using safe practices in a warehouse setting
Full results: Proficient
Verbal communication — Proficient
July 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Delivery driver — Proficient
June 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Office manager — Completed
May 2022
Scheduling and budgeting
Full results: Completed
Management & leadership skills: Impact & influence — Proficient July 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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