PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

SM SAM MARTIN

***** ******* ** **, **** rapids, MN 55448 763-***-**** adziim@r.postjobfree.com Forward-thinking Operations Manager successful in strategizing and conducting cross- functional projects. Dedicated professional with well-hones leadership abilities, and real world experience to apply in a challenging new role. Address problems and enhance operations with well-planned, data-driven approaches. Excels in decisive decision- making, troubleshooting problems using creative solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding company KPIs and personal goals.

Exceptional inter-

departemental

communication skills

• • Project leadership • Financial analysis

• Process improvement • Strategic planning • Employee training

• Decisive problem solver • Cost Savings Expert

August 2020 - Current

Continuous Improvement / Operations Manager

CDI Curb Adapters Maple Grove, MN

Team member of operations team which manages all production systems throughout all plants in WA, AZ, TX, SC, MN

•

Saved 1,380,000 lbs of metal in last 18 months in new remnant metal process implementation

•

Reduced company metal waste from 4.9 million LBS (2021) to 4.4 million (2022) LBS. 2023 thru June is 2.02 million LBS

•

Integrated new department, with job descriptions, tools, and resources, training of employees

•

Identified cost saving opportunities through analysis of financial statements in metal, maintenance, equipment, labor

•

Re-aligned OEM machine vendor relationships to improve service/part lead times network response time from 2 weeks to 72 hours.

•

Installed more robust preventative maintenance measures to reduce maintenance costs by $112,000 year over year

•

Researched, ordered, facilitated new metal fab cutting machine installation to make Seattle, WA plant profitable for first time in 12 months

•

Stepping in, supporting plant teams solve problems in transitional periods without plant leadership key roles.

•

April 2019 - June 2020

Driver/Crew Lead

City Moving and Storage Ramsey, MN

EDUCATION

• Effectively led small crews to achieve daily and long term goals in a timely manner

• Accounted for 40% of all 5-star customer reviews from June of 2019 to June 2020

• Trained over 50% of new hires on moving tasks and proper customer care

• Accepted and processed customer payments in cash, credit cards and checks

• Facilitated in driving 28-ft straight truck and general labor tasks February 2018 - August 2018

Service Technician

Discount Tire Brooklyn Park, MN

Served as Service Bay Supervisor in a role which worked directly with customers and diligently inspecting work done by all technicians. Ensuring all jobs were completed and tracked correctly via computer schedule

•

• Improved average bay times from 21 minutes to 16.9 minutes Performed tire rotations, tire re-balance, tire flat-repair, tire installation, wheel installation

•

• Organization of inventory

Reviewed finished projects to ensure customer satisfaction and compliance with codes and regulations.

•

• Spoke with clients and quickly resolved conflicts to maintain company character.

• Used high-powered tools and checked them for defective parts. January 2016 - December 2017

Take-out Specialist/ Kitchen Manager

Chipotle Mexican Grill Champlin, MN

Ensured all crew members stayed on task as kitchen manager/Take-out specialist, while monitoring satisfaction and throughput of our customers

•

Coordinated work during both peak and off-peak hours to expertly handle customer and operational needs.

•

Cooking food products in the kitchen to the correct temperature, ensuring food safety was being followed at all times by all employees on the clock.

•

• Organizing and determining inventory on all fresh produce/ products for the store.

• Meeting prep task time expectations from management team

• Acknowledged customer issues and resolved their problems quickly and efficiently.. August 2024 Bachelor's

Grand Canyon University, Phoenix, AZ

• Majored in Business Administration

November 2022 Lean Practitioner Certificate - Lean Tools, and Project Management

Manufacturer's Alliance, Golden Valley, MN

ADDITIONAL

INFORMATION

Received specialized training on lean tools, project management, strategic analysis, cross-functional

problem solving

•

May 2020 Certificate in Gas Metal Arc Welding

Hennepin Technical College, Brooklyn Park, MN

May 2018 General AA

North Hennepin Community College, Brooklyn Park, MN Graduated high school with 48 credits from NHCC

through PSEO program

Completed AWS Learning: Understanding Welding Symbols with a certificate

Contact this candidate