Customer Service Representative

E D M O R A L E S

A B O U T M E

Hi, my name is Ed, and I was born in Berwyn, Illinois. I am fully motivated by my college education and previous experience, such as my internship for the Government of Guatemala. I want to start my professional career with an awesome job and demonstrate my hardworking abilities in any task I am given. Innovative Contact Solutions (Guatemala) – 2016

Xerox (Guatemala) – 2016-2017

Nektech (Guatemala) – 2020-2021

Directorate General of Civil Aeronautics (Government of Guatemala) – 2021 Innovative Contact Solutions (Guatemala) – 2022-2023 Customer Service Representative, placing orders and answering general inquiries for Walmart.com USA in ICS, Guatemala. With an employment proof letter, and a recommendation letter from a supervisor.

Customer Service Representative for Royal Caribbean International, aiding travel agents with cruise booking for the USA in Xerox, Guatemala.

Sales Representative; selling ink and printing accessories remotely to customers, in the Nektech store of El Salvador.

Communication/Journalism Internship for the University in Guatemala's La Aurora International Airport. Doing any task in relation to communication, like video editing, social media management, photoshoots, and press writing. With an internship proof letter and a recommendation letter from a supervisor.

Customer Service Representative, evaluating car documents from customers, for Carvana LLC in ICS Contact Center, Guatemala. With employment proof letter.

• Communicator

E X P E R I E N C E

• ************@*******.***

• 224-***-****

• Online Written Portfolio:

https://www.clippings.me/edmora_1296

• Online Digital Portfolio:

https://www.behance.net/gallery/91517739/CV-Eduardo-Morales E D U C A T I O N

High School Degree – 2015

Communication and Journalism Bachelor's Degree – 2022 Theater Festival; Intellego Learning Center (2013). Berlitz Academy; English Level 5 and Social Situations (2014). Progrentis Reading Course (2015).

Berlitz Academy; English Level 6 and Business 1 (2015). Intellego Learning Center.

Rafael Landívar University.

Diplomas:

S K I L L S

A d o b e A u d i t i o n

A d o b e L i g h t r o o m

A d o b e P h o t o s h o p

A d o b e I n D e s i g n

F i n a l C u t P r o

M i c r o s o f t O f f i c e

V i d e o E d i t i n g

S p e e c h

W r i t i n g

J u a n P a b l o M o r a l e s, D i r e c t o r a t e G e n e r a l o f C i v i l A e r o n a u t i c s s u p e r v i s o r . P h o n e : + 5 0 2 - 3 0 3 3 - 7 2 9 0 .

L u i s L e m u s, I n n o v a t i v e C o n t a c t S o l u t i o n s s u p e r v i s o r . D a v i d M a r t i n e z, p e r s o n a l r e f e r e n c e . P h o n e : + 5 0 2 - 4 0 7 7 - 0 4 8 5 .

P h o n e : + 1 ( 3 1 0 ) 2 9 3 - 4 4 9 2 .

* P l e a s e n o t e, t h a t t o c o n t a c t a G u a t e m a l a n p h o n e n u m b e r, p l e a s e d i a l “ 0 1 1 ” f o l l o w e d b y “ 5 0 2 ” a n d t h e n t h e r e s t o f t h e e i g h t d i g i t s . R E F E R E N C E S

V O L U N T E E R I N G

T h e r a p y P e t s . G u a t e m a l a C i t y ; 2 0 0 7 - 2 0 1 1 . T h i s v o l u n t e e r a c t i v i t y c o n s i s t e d o f v i s i t i n g t h e g e n e r a l h o s p i t a l s o f G u a t e m a l a w i t h o u r p e t s, s p e c i f i c a l l y i n t h e p e d i a t r i c w i n g s, t o p r o v i d e c h i l d r e n w i t h t h e o p p o r t u n i t y t o p l a y w i t h d o g s o r c a t s d u r i n g a c h a l l e n g i n g p e r i o d i n t h e i r l i v e s . L A N G U A G E S

E n g l i s h : N a t i v e .

S p a n i s h : N a t i v e .

Contact this candidate