Glenn S. Hydock

*** *** ******

Southington, CT *6489

Cell: 860-***-****

Email: adzhxx@r.postjobfree.com

Objective

Accounts Payable/Receivable, Collections

Employment History

Aetna Inc., Hartford, Connecticut

Health Care Insurance Fraud Investigator, 2003 to September 27, 2022

Assist Special Investigations Unit in the detection, reporting, and prevention of medical/health care fraud, waste, and abuse. 2005 Unit was voted by Deloitte as the Gold Standard for the Industry. Have experience in provider, member, and pharmacy investigation cases; individual, group, hospital, and provider network levels. This includes various computer and office based systems, monthly training with NHCAA (National Healthcare Anti-Fraud Association.)

Aetna Inc., Hartford, Connecticut

Service Consultant/Claims/ CSP, 1997 to 2003

Initially a claims processor responsible for the daily processing of medical health insurance claims in many specialties and subgroups. Promoted to Customer Service Professional (CSP) responsible for the daily resolution of members, provider, and plan sponsor questions and issues with insurance. Promoted to Service Consultant role due to experience as both processor and CSP; this is essentially a combination of claims processor and CSP that gave constituents the benefit of instant real-time resolution of health care insurance claims issues, policy questions, appeals, and educating subscribers and providers on insurance products and services.

Barter Business Unlimited., Farmington, Connecticut

Accounts Payable/Receivable Clerk 1994 to 1997

The daily transactions for a cashless barter credit company. Maintaining customer balances, monthly payments, and draws. Correcting discrepancies and posting cash receipts. Generating statements, and preparing documents for quarterly and year-end taxes

Gavlick Machinery Corporation, Bristol CT

Accounts Payable/Receivable Clerk 1992 to 1994

The daily, weekly, and monthly transactions, billing, and collections for an industrial wire drawing machine brokerage house. Including quarterly and year-end reporting.

Education

Associates in Science, Accounting, 2004

Tunxis Community Technical College, Farmington, CT

Certified Pharmacy Technician, Certified June 29, 2018, Lic# 30076649-CPhT

Pharmacy Technician Certification Board

Currently in Fourth Year of Bachelor of Finance, with Finance and Banking Concentration

Post University, Waterbury, CT Current GPA 3.8 expecting to graduate in 2024.

Professional Affiliations

National Health Care Anti-Fraud Association

Licensed Pharmacy Technician

References

Michael Fennessy, Senior Investigator, 860-***-****

Yolanda Stalega, Former Supervisor, 860-***-****

Linda Brislin, Co-worker, 860-***-****